Viewing 10 posts - 1 through 10 (of 10 total)
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  • March 27, 2017 at 12:35 pm #767377
    SarahKay09

    Hello

    Can anyone tell me what has happened to my advanced layout editor and if this is likely to cause me any problems?
    The blog post still looks ok in the preview.

    I’ve added a single width column and included my text and images I wanted for my blog post but when I click it to edit it it comes up “click here to add your own text” The text is there!

    At the bottom of this text box, there seems to be an added text box with the text I entered and includes all the text code too.

    • This topic was modified 7 years, 8 months ago by SarahKay09.
    March 27, 2017 at 4:54 pm #767558
    Victoria

    Hey SarahKay09,

    The login credentials did not work. Please update them.

    Best regards,
    Victoria

    March 27, 2017 at 5:52 pm #767592
    SarahKay09

    Updated here, thank you

    March 29, 2017 at 4:01 pm #768877
    Victoria

    Hi SarahKay09,

    I still could not login unfortunately. Let’s try another user name as well maybe?

    Best regards,
    Victoria

    March 29, 2017 at 7:10 pm #768997
    SarahKay09

    Not sure why that is happening, I’m copying and pasting. try this one. thank you

    April 1, 2017 at 11:57 am #770298
    Rikard

    Hi,

    Thanks for that, login details are working. I checked a couple of elements in your post but I couldn’t reproduce the error. On what particular element is this happening?

    Best regards,
    Rikard

    April 6, 2017 at 12:28 pm #773141
    SarahKay09

    Hi Rikard,

    for some reason when I went back into the post after you the main text where the error had occurred had completely disappeared!
    Luckily I found the revision.
    There error occurs in the text box that comes after my first image on that post. The visual editor shows the text, but if I click to edit the text is says “Click here to add text” even though the text is there. Looking at the bottom of this text box it looks like there is a box that shows the coded text version of the text.

    Hopefully this link shows you an image of what I see.
    http://s1136.photobucket.com/user/SarahKay87/media/Image%20showing%20the%20extra%20box%20with%20the%20text%20in%20the%20visual%20editor_zpsfwkpj7t1.png.html

    If I try to re create it, I copy and paste the content from the previewed blog post into a new text box. Publish it, go back in to edit it and it has changed like this again.

    April 7, 2017 at 9:43 am #773803
    Rikard

    Hi,

    Ok, thanks for the feedback, I can see the problem as well. It looks like you have added a lot of content to the text block, and it’s likely open html markup which is causing it. Unfortunately you would have to recreate the layout, though I can’t understand why you would opt for putting all your content in a text block? Why not use the element available to you in the builder? For example, use the Special Heading element for your headers and the Image element for images, that will likely make things a lot easier for you.

    Best regards,
    Rikard

    April 7, 2017 at 3:35 pm #774031
    SarahKay09

    Ok thank you Rikard, perhaps I am doing it wrong. I will try it with all the elements in the builder as you mentioned. I assumed it could handle either. :)

    Thank you for your help.

    April 9, 2017 at 9:31 am #774829
    Rikard

    Hi,

    Glad we could help, if you don’t use the elements then you might as well not use a builder at all :-)

    Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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