Viewing 6 posts - 1 through 6 (of 6 total)
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  • March 24, 2017 at 7:28 pm #766362
    experienceunlimited

    Hi,
    The video background on my front page (correct vimeo-url in color section, second tab) won’t play anymore in either firefox, safari or chrome browser. It also takes ages to load the page.
    Any help would be appreciated.

    Thanks, Erik.

    March 26, 2017 at 8:43 pm #767038
    Victoria

    Hey Erik,

    I did not experience any problems with the video or slow load. On lower connection speeds you might get slow load. I checked in Firefox, Safari and Chrome.

    If you need further assistance please let us know.

    Best regards,
    Victoria

    March 27, 2017 at 7:42 pm #767666
    experienceunlimited

    Thanks for your answer Victoria.
    If I open my site in Firefox now the video only plays once. If I go to another site and then to my site again it won’t play the video anymore.
    In all three browsers it still takes a looooong time to load the landing page; any other site I open builds very fast so it’s not a matter of my internet connection.

    greetings,

    Erik Urlings

    March 27, 2017 at 9:36 pm #767750
    Basilis

    Hi!

    Yes, the issue on the speed can be because of the video or optimisation that is not done.
    The server that you are onto can also be a problem.

    Regarding the video to restart, you can have it on autoplay.

    Let us know if anything else.

    Best regards,
    Basilis

    March 28, 2017 at 7:52 pm #768401
    experienceunlimited

    Hi Basil,
    optimisation was done of course, and it is on autoplay.
    But the video won’t play in Firefox.

    Erik

    March 31, 2017 at 12:05 pm #769895
    Victoria

    Hi Erik,

    Here is an article on page size and here is another article on load times.

    The page is waiting for 8 seconds before loading content, the articles above might give you some ideas.

    Here are a few suggestions for video autoplay in Firefox.

    If you need further assistance please let us know.

    Best regards,
    Victoria

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