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  • #766127

    Hi
    i have installed again this theme
    but wordpress ask me a update and when i go in update’s page i can’t find witch plugin need a update

    only with enfold
    someone can help me?

    #766145

    Hey!

    You are currently using the latest version of WordPress and Enfold theme. All plugins seem to be up to date as well. Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

    Regards,
    Yigit

    #766150

    I have removed cache
    clean browser and other
    but i continue to see update

    View post on imgur.com

    you can see?

    #766201

    i have try with different brower
    with different pc
    remove cache
    clean all
    but update not go away..

    #766226

    Hey!

    Can you please try de-activating all active plugins and re-activating them and check if that helps?

    Best regards,
    Yigit

    #766231

    i have all deactivate and all removed
    the update not go away …. is very strange…

    #766465

    Hi,

    Try to check in your wordpress files as there might be some cache files that needs to be deleted.

    Best regards,
    Nikko

    #766934

    nothing solve this problem
    i think is external plugin….but is very strange…

    #766957

    the problem is “default import” of wordpress
    when i install then ask me for update, but i can’t update….
    how can i complete remove this plugin?

    #767196

    Hi,

    That’s weird, can you give us an access to the WP Dashboard again and also ftp access? so we can check further and try to troubleshoot it.

    Best regards,
    Nikko

    #767283

    yes sure but can u say me when can u login? becouse i must work with this site and when u are ready i make a backup
    can we make a appointment?

    #768173

    Hi!

    Can you please contact your hosting provider and ask them if there is some sort of server side caching?

    Regards,
    Yigit

    #817086

    For what it’s worth, i’m seeing this same behavior, even after disabling all plugins.

    #817160

    Hi @bearcatsandor,

    Please start a new thread and include admin login details in private so that we can have a closer look.

    Best regards,
    Rikard

    #817568

    It is layer slider.

    #817596

    Are you sure? If so, that’s a Kreisi bug, as of course it’s bundled in with no separate plugin listing.

    #817822

    Hi,

    Yes, as @SAdesignsUnltd mentioned, it is LayerSlider plugin.

    When there is a new Layerslider update, we first test it with our theme and then include it with Enfold update. If LayerSlider has a new version which is not included in the theme, that notification shows up :)

    If you would like to deactivate bundled version of LayerSlider, please refer to this post – http://kriesi.at/documentation/enfold/deactivate-the-layerslider-plugin/

    Best regards,
    Yigit

    #817936

    Will the updated version of LayerSlider be included in an update to the Enfold them soon? I am having this same issue.

    #818083

    Hi,

    A new version of the theme should be available on Monday if everything goes according to plan.

    Best regards,
    Rikard

    #818561

    today new version?
    ok
    after 5 mouth WordPress ask me the updates too :D

    #818638

    Hi @marcellovoc,

    It should hopefully be released today, yes.

    Best regards,
    Rikard

    #818881

    I have a problem that seem to (testing locally) cause layer slider not working well with SSL (no slides appear).

    I can see the following error log:

    Warning: fopen(/nas/content/live/aptilo/wp-content/plugins/nas/content/live/aptilo/wp-content/themes/enfold/config-layerslider/LayerSlider/layerslider.php): failed to open stream: No such file or directory in /nas/content/live/aptilo/wp-includes/functions.php on line 4784, referer: https://www.aptilo.c…admin.php?page=wpseo_dashboard

    Do you know what this is related to?

    #819081

    Hi Terve,

    What version of PHP are you running on your local environment? Try to use the highest possible version.

    Best regards,
    Rikard

    #819128

    We are running PHP 5.6 at wp-engine. At this time we can’t go up to 7.0 unless absolutely necessary, we should have launched the site already. I winder if a newer version of layer slider would fix this problem?

    #819161

    *** Breaking news….. ;=)) , please wait to investigate I will check another thing first ***
    Some additional information:

    I get this error message in the chrome console:

    Uncaught ReferenceError: jQuery is not defined
    at eval (eval at <anonymous> (layerslider.kreaturamedia.jquery.js?ver=6.4.0:13), <anonymous>:1:215)
    at layerslider.kreaturamedia.jquery.js?ver=6.4.0:13

    **** Links in the error message ****

    layerslider.kreaturamedia.jquery.js?ver=6.4.0:13:

    https://bu4mu46e1w21nglc9130eyi1-wpengine.netdna-ssl.com/wp-content/themes/enfold/config-layerslider/LayerSlider/static/layerslider/js/layerslider.kreaturamedia.jquery.js?ver=6.4.0

    layerslider.kreaturamedia.jquery.js?ver=6.4.0:13:

    https://bu4mu46e1w21nglc9130eyi1-wpengine.netdna-ssl.com/wp-content/themes/enfold/config-layerslider/LayerSlider/static/layerslider/js/layerslider.kreaturamedia.jquery.js?ver=6.4.0

    • This reply was modified 7 years, 3 months ago by Terve.
    #819171

    Hi Terve,

    Ok, thanks for that. Could you open a new thread for your problem and include admin login details so that we can have a closer look please? Also please post the information you already posted here in the thread.

    Best regards,
    Rikard

    #820007

    It seems like I caused the problem my self when moving to SLL CDN. You can close this request please.

    #820034

    Hi,


    @Terve
    Glad you figured it out! :)

    We will keep the thread open and will wait to hear from the creator of this thread. If you have any other questions or issues, please feel free to start a new thread.

    Best regards,
    Yigit

    #833253

    my problem not is solved
    with updates too

    i continue to get request for updates

    #833256

    the solution is add_theme_support(‘deactivate_layerslider’); ? ok i not get error again
    but now layer slider not is allow?

Viewing 30 posts - 1 through 30 (of 33 total)
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