Viewing 8 posts - 1 through 8 (of 8 total)
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  • March 22, 2017 at 6:33 pm #764971
    sbentley_1

    I have a site on Enfold that has been having issues with missing files in directory in functions.php on line 448. I have replaced the files in the directory several times and it fixes the issue for a day and then I’m back to the error. I turned off enfold and now the site comes back up.

    March 24, 2017 at 4:57 am #765860
    Rikard

    Hey sbentley_1,

    Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/. If not then please post admin login details in private so that we can have a closer look.

    Best regards,
    Rikard

    March 24, 2017 at 11:05 pm #766405
    sbentley_1

    Here is the error Im getting in Private Content

    March 26, 2017 at 6:43 am #766827
    Rikard

    Hi,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    March 27, 2017 at 7:48 pm #767674
    sbentley_1

    Info in Private comments

    March 29, 2017 at 1:19 pm #768795
    Yigit

    Hi,

    Could you please post FTP logins here privately as well? We would also need a link to your website :)
    Also, please make sure you are updating Enfold to 4.0.4 – kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Yigit

    March 29, 2017 at 7:22 pm #769005
    sbentley_1

    Here is the FTP info

    April 3, 2017 at 12:14 pm #771041
    Yigit

    Hi,

    Sorry for the late reply!
    I am getting “Server closed connection.” when i try to connect to your server. Could you please check the logins once again?

    Also, Enfold 4.0.5 is now available on ThemeForest. Please make sure that you are using the latest version – kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Yigit

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