Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • March 22, 2017 at 2:16 pm #764788
    Alistair Coulstock
    Guest

    Hi, I got a developer to build a site using the Enfold 3.7.1 theme (they provided the theme). In woocommerce email notifications says that the processing order template is overridden by enfold, (i.e. go to enfold/woocommerce/emails/customer-processing-order.php) But there is no Enfold/woo commerce folder.
    I can’t use the same developer again and need to look into this myself.

    If I upgrade to Enfold version 4 will it:
    a) fix the problem?
    b) can I upgrade and keep all my current settings/layout of my website without any changes?

    Please advise.
    thanks and regards

    Alistair

    March 23, 2017 at 12:17 pm #765358
    Nikko

    Hey Alistair Coulstock,

    It could probably be inside a child theme. As for your questions:
    1.) It won’t fix the problem since woocommerce detects that you are using a template for customer-processing-order.php, which most likely be in a child theme since you can’t find it in Enfold, you can verify this by going to Appearance > Themes and checking the currently used theme.
    2.) There has been a lot of changes from 3.7.1 to 4.0.3, we can’t assure that there’s no changes, there should be a slight change atleast, I suggest you clone your site and put it to a subdomain, then try to update it so you can verify the changes before upgrading your live site, if it works well on the cloned site, don’t forget to make a backup first. :)

    Best regards,
    Nikko

    March 23, 2017 at 12:19 pm #765361
    Alistair Coulstock
    Guest

    Hi Nikko, Many thanks for your swift response. I’ll look into it.

    Have a great day.

    Cheers

    Alistair

    March 24, 2017 at 5:35 am #765874
    Nikko

    Hi Alistair,

    You’re welcome :) Have a great day as well :)

    Cheers!
    Nikko

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘Enfold update’ is closed to new replies.