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I found a few support topics on this and tried those suggestions. There are no plugin conflicts and the theme is fully up to date. The Avia layout builder works fine on my Mac in Chrome, but my client (the person for whom I build the site) keeps having problems. She wrote “On my Thinkpad the editing page and accordion open but then it won’t let me Save and then move on to Update. I clicked on Save on one of the page’s sections and nothing happened. So I went to my new Ideapad and on that computer I cannot edit any of the pages. The circle keeps rotating. I am very upset about this because in the coming weeks I will need to frequently update seder reservation information. On the Thinkpad, I can access editing the other pages, just not the seder page. Looks to me like there are bugs in the editing system.”
Are there known issues for the Avia layout builder on Thinkpad or Ideapad? If not, then can you suggest why else she might be having these problems?
WP creds in the private content area.
She’s now tried on Thinkpad, Ideapad, and “tried just now to edit on my husband’s Mac (laptop). Same issue. Circle never stops rotating. I am referring to the Passover page.”
I still cannot duplicate this issue on my Mac OSX 10.10.5 running latest Chrome, but my client is desperate and I feel terrible for setting her up with a new website that she now can’t edit. The old site didn’t look wonderful, but she could edit it. Please help!
p.s. the never-ending loading circle issue happens to me also, but usually a reload will fix it. This never happens with Visual Composer, event though I think of it as being bigger and clunkier than the Avia builder.
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