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  • March 18, 2017 at 12:08 am #762784
    psstudiosinc

    Hi,

    I’m having the same trouble as many others based on the number of posts regarding the google maps MissingKeyMapError. I’ve attempted all the recommendations short of editing the theme files since those would be overwritten.

    I ended up installing the API KEY for Google Maps plugin, which solved the front end problem. The problem persists in the WP backend. eg. it displays the “Oops! Something went wrong.” message. This is not ideal for the client should they need to add another map.

    What is the status of this?
    Is there a fix coming in the next version of Enfold?

    March 18, 2017 at 3:37 am #762795
    John Torvik

    Hey psstudiosinc,

    Please, try to follow this documentation topic to fix this problem: http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/

    Best regards,
    John Torvik

    August 24, 2017 at 11:24 pm #843736
    psstudiosinc

    Hello,
    We have followed the documentation without success.

    The client has since added their own Google API key, which is unrestricted at the moment. The problem still persists. Front end maps work because of a plugin I installed (API KEY for Google Maps). Its in the admin where we still get the error. The admin error goes away when developing on our local machine.

    I’ve recently also tried this thread:
    https://kriesi.at/support/topic/cant-get-google-maps-on-contact-page-to-show-up/#post-655214
    without success.

    I’ve tried turning off all plugins and get the same error.

    Will you please take a look and provide a solution? See Private content for more details and access.

    Thank you!

    August 29, 2017 at 5:22 am #845184
    Ismael

    Hi,

    Thank you for the update.

    Please check the functions.php file and remove any function that is related to the google map api key. Previously, we provided a custom function that manually inserts the API key. Maybe, you have that one in the functions.php file. We tried to login to the site but the login credentials aren’t working. Please check.

    Best regards,
    Ismael

    August 30, 2017 at 2:18 am #845543
    psstudiosinc

    Ismael,
    Thanks for your response.

    I have confirmed in the theme options that the google maps api key is validating
    I have deactivated the plugin I was using to get it to work on the front end (API KEY for Google Maps)
    I have commented out all references to google maps api in the functions file.
    None of this seems to have helped. I still get the google “Oops” error in the backend. And now there are no maps on the front end.

    I have reset the password to what is listed previously in this thread and have logged in successfully. Please double check the login URL you use is the exact one I listed.

    Will you please have another look? Thanks in advance.
    Marc

    • This reply was modified 7 years, 2 months ago by psstudiosinc.
    August 30, 2017 at 8:52 am #845689
    Ismael

    Hi,

    I just found out that you’re having trouble with the ACF map feature. Please ask the plugin author to troubleshoot the issue because it conflicts with theme’s google map feature. There’s a code in the functions.php file that can remove the “multiple API call error” but it will disable the theme’s map element.

    // add_filter( 'avf_load_google_map_api', '__return_false' );

    The theme’s Google Map element is working properly. ( see private field )

    Best regards,
    Ismael

    August 30, 2017 at 7:38 pm #845938
    psstudiosinc

    Thanks Ismael,

    For other users having a similar issue:
    I have a CPT ‘Locations’ which I’m using ACF to populate. I didn’t realize the Google Maps API input on theme options would not help display this. I guess the google maps api key in theme options only helps the display of Google Maps elements when using the avia builder.

    So I added the ACF code to the functions file: (https://www.advancedcustomfields.com/resources/google-map/) which solved the map viewing on the WP back end.

    And then used “API KEY for Google Maps” plugin to help the display on the front end.

    August 31, 2017 at 4:43 pm #846373
    Victoria

    Hi psstudiosinc,

    Glad you got it working for you! :)

    Thank you for sharing.

    If you need further assistance please let us know.
    Best regards,
    Victoria

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