Viewing 8 posts - 1 through 8 (of 8 total)
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  • March 14, 2017 at 11:17 pm #761024
    jefflovell

    The mobile menu isn’t displaying on my site (linked in private content). The regular/desktop menu works ok. Nothing is displayed when sized to mobile. Could you please help me diagnose/resolve this issue? Thanks!

    March 14, 2017 at 11:24 pm #761027
    Jordan Shannon

    Hey jefflovell,

    Please provide admin info if possible so that I can look into this further.

    Best regards,
    Jordan Shannon

    March 14, 2017 at 11:30 pm #761032
    jefflovell

    Thanks. See details in private content.

    March 15, 2017 at 7:03 am #761170
    Jordan Shannon

    Hi,

    Have you tried disabling your plugins to see if one of them may not be causing a conflict? You would then want to enable them one by one to see which one is the culprit.

    Best regards,
    Jordan Shannon

    March 15, 2017 at 4:51 pm #761501
    jefflovell

    I currently have disabled all plugins and the problem persists. (I re-enabled Advanced Custom Fields so that the site would continue loading.)

    March 15, 2017 at 4:56 pm #761503
    jefflovell

    Sorry – I submitted my previous comment too quickly.
    After disabling all plugins, the problem persists. I’ve currently re-enabled several plugins to keep the site functioning.
    I also tried re-installing the Enfold Theme.

    March 15, 2017 at 5:20 pm #761514
    jefflovell

    I’m not sure what changed, but after uninstalling and reinstalling the theme and child-theme (w/o making changes) and clearing the cache…it now works.
    Thanks for your help.

    March 15, 2017 at 5:24 pm #761518
    Jordan Shannon

    Hi,

    Good to hear! I am glad this was able to be resolved. If you need additional help, please do not hesitate to contact us here.

    Best regards,
    Jordan Shannon

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