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  • March 14, 2017 at 3:38 pm #760775
    Victoria

    Hi!
    I have not found any threads to my problem, so I open a new one.
    The Facebook Likebox widget does not show the FB page on the website, but just a white line instead. Interesting is that sometimes it is there und after some time it shows only a white line.
    It happens in different browsers and even different OS, in the different places (sidebar, footer). Please see the video.

    Please help.

    • This topic was modified 7 years, 8 months ago by Victoria.
    March 14, 2017 at 3:59 pm #760790
    Yigit

    Hey Victoria!

    Thanks for contacting us!

    Can you please post a link to your website?
    We might need temporary WP admin logins too. If you do not mind, please post them here privately as well

    Best regards,
    Yigit

    March 14, 2017 at 4:03 pm #760793
    Victoria

    Hey, sorry I forgot
    s. private content

    March 14, 2017 at 4:06 pm #760795
    Yigit

    Hey!

    It seems like your Facebook page link is not correct. Can you please post the link you would like to use?
    Following one cannot be found on my end.

    Cheers!
    Yigit

    March 14, 2017 at 4:07 pm #760796
    Victoria

    The link to the FB Page
    https://www.facebook.com/admanumgmbh

    March 14, 2017 at 4:08 pm #760798
    Victoria

    all is fine :-D
    Thank you!

    • This reply was modified 7 years, 8 months ago by Victoria.
    March 14, 2017 at 4:10 pm #760803
    Victoria

    this is a correct link :-) and it works… on my side..

    March 14, 2017 at 4:13 pm #760805
    Yigit

    Hey!

    It does not on my end – http://i.imgur.com/scoTwd7.png :/
    I think you may need to adjust privacy settings :)

    Regards,
    Yigit

    March 14, 2017 at 4:18 pm #760810
    Victoria

    Ohhhhhhhh WTF??? Probably because it is only for Germany…? I have just tested it on Windows and Mac (IE, Firefox and Chrome) in different FB Accounts… it works! :-D

    March 14, 2017 at 4:33 pm #760825
    Victoria

    Sorry I see the problem now, this page was not approved by FB yet.
    Thank you so much.

    March 14, 2017 at 4:53 pm #760847
    Yigit

    Hey!

    You are welcome!

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Best regards,
    Yigit

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