Viewing 6 posts - 1 through 6 (of 6 total)
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  • #759136

    Hi there!

    I have a question regarding the logo function. I uploaded a logo under theme options. The problem is that this logo only can been seen while on fron page, and as soon as I go to a under page the logo won’t show anymore. Why is this happening?

    Best regards
    //Jonathan

    #759141

    Hey riwas222,

    That’s a bit strange, could you please try to upload the logo again?
    If you still have any issue Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    #759160

    Hi Vinay,

    Yes, I still have the same problem. Trying to re upload the logo did not help.

    Best regards
    //Jonathan

    #759208

    Hi,

    The logo looks good on my end on all pages. You may not see the changes until the cached files are cleared in your browser.

    Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

    Best regards,
    Vinay

    #759214

    Hi Vinay,

    Thank you for the information. It works now. I did not do anything. I had the same problem from my cell so I could not have been my browser. Anyways it works now, thanks!

    Best regards,
    Jonathan

    #759449

    Hi,
    Thank you for using Enfold.

    Best regards,
    Mike

Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Logo’ is closed to new replies.