Viewing 12 posts - 1 through 12 (of 12 total)
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    Posts
  • March 10, 2017 at 5:32 pm #759049
    Alcadis

    Hi Enfold Team,

    I am experiencing an issue with sidebars on my events page, where instead of the right side the sidebar is showing under the content. Please see the screenshot http://imgur.com/a/aqLKV
    I am using Events Manager Pro as events plugin, and I have also contacted them about this issue. They are saying it might be a theme related issue.

    Hopefully you can help me out with this issue.

    Thanks in advance!
    Alcadis

    March 10, 2017 at 9:37 pm #759135
    Jordan Shannon

    Hey Alcadis,

    Please provide us a link to the page and admin info for the site privately so we can look into this further.

    Best regards,
    Jordan Shannon

    March 13, 2017 at 11:48 am #759925
    Alcadis

    Hi Jordan,

    Thanks for the quick reply. The page where this issue occurs is: http://www.alcadis.nl/v2/agenda
    And the sidebar is called “Agenda”

    I have added the admin info in the private section.

    Thanks for having a look!

    Alcadis

    March 13, 2017 at 5:47 pm #760134
    Jordan Shannon

    Hi,

    Can you please test the link. I am having trouble connecting the site.

    Best regards,
    Jordan Shannon

    March 13, 2017 at 6:01 pm #760150
    Alcadis

    Hi Jordan,

    We have had some minor issue with the hosting, but it is all fixed now and the link should work fine now.

    March 13, 2017 at 6:05 pm #760154
    Jordan Shannon

    Hi,

    Okay, the backend link is now working, but the login is not working.

    Best regards,
    Jordan Shannon

    March 13, 2017 at 6:17 pm #760161
    Alcadis

    Hi,

    I have generated a new password which you can find in the private section, hopefully now you will be able to log in.

    March 14, 2017 at 8:02 am #760498
    Jordan Shannon

    Hi,

    I was able to log in. It is possible this is caused by a conflict with a plugin. Could you try to deactivate all of them to see if things are changing? Afterwards, you can activate them again one by one to see which one is causing it.

    Best regards,
    Jordan Shannon

    March 14, 2017 at 4:53 pm #760846
    Alcadis

    Hi,

    It seems like The Events Manager plugin is causing this issue. Although I have made a support ticket there too, they said it might be an issue caused by the theme. Not sure which steps I should follow next…

    March 14, 2017 at 4:58 pm #760851
    Jordan Shannon

    Hi,

    The sidebar corrected when the plugin was disabled?

    Best regards,
    Jordan Shannon

    March 14, 2017 at 5:02 pm #760854
    Alcadis

    Hi,

    Yes it did. But it is strange cause on this page: http://www.alcadis.nl/v2/agendas/seminars/ I use the same plugin and the sidebars work like they should. And it works on our old website also: http://www.alcadis.nl/agenda/

    But for some reason I cannot get it to work properly on this page.

    March 14, 2017 at 5:43 pm #760881
    Jordan Shannon

    Hi,

    Also, see if they (plugin authors) have any shortcodes you can use to display the events.

    If you haven’t already done so then I would also take a look at the events calendar plugin which is fully compatible with Enfold.

    Best regards,
    Jordan Shannon

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