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  • #758329

    Hi folks,

    I have recently added woo commerce to my website [www.indiatrail.org] and wanted to explore adding a shop page as well. So everything was working great, till I added the Booking and Appointment Plug in for Woo Commerce by Tyche Softwares. This plug is meant to help capture a date in addition to the rest of the booking details.

    The woo commerce plug in by default doesn’t seem to have the option of setting a date [I’m selling a service and not a product and I feel this is more tuned towards products]. So anyway, the woo commerce plug in works beautifully with enfold, but as soon as I enable this plug in by Tyche Softwares, the pages goes all wrong. The tabs go off, the sliders don’t work properly, the images don’t load etc. When I disable the plug in – it is back to it’s great normal self.

    I wrote to Tyche and they checked the functioning of this and came back with the following comments – pasted below because they asked me to get in touch with Enfold for some matters.

    Could I please get your views on this line below: “the HOOK “woocommerce_before_single_product” is not being executed on your product page which we are using to include the CSS and JS files of our Booking plugin on the front end product page.”

    ______________________________________________________
    Pasting below the communication:

    Hi Rohan,

    Thank you for providing the access details of your website.

    I was debugging the issue on your website and I noticed that the HOOK “woocommerce_before_single_product” is not being executed on your product page which we are using to include the CSS and JS files of our Booking plugin on the front end product page.

    If you will switch to default WordPress theme and check then this issue will not occur. This issue might be occurring on your website because of the currently active theme on your website. Because I observed that you are using “Avia layout builder” to create the layouts on the product page. And I don’t understand why your currently active theme is not allowing to execute the “woocommerce_before_single_product” HOOK on the front end of the product. Kindly contact to theme author regarding this issue and please share reply of them with us.

    I have applied the fix for the issue in “woocommerce-booking.php” file of our Booking plugin on line number 207 and 208. I have changed the “woocommerce_before_single_product” HOOK to “wp_enqueue_scripts” HOOK to include the JS and CSS files of our plugin on the product page. Now, if you see the calendar is appearing on the front end of the product page.

    Please check the same and let me know that applied fix is working fine on your website or not.

    > Also, one more thing I noticed on your product page is the price is being shown twice on the front end of the product. To avoid this, kindly enable the setting “Hide Variation Price on Product Page” which is located in Booking-> Settings->Global Booking Settings. This will hide the WooCommerce Variation Price on the front end of the product and show the price only once when all the booking details are entered by the customer.
    Please see this screenshot: https://www.screencast.com/t/u4Ytkjxxv7Zt

    Note:
    We will not integrate this fix in the plugin updates of our Booking plugin as this issue is your site specific. If you wish to update the plugin in future, then you have to add the same fix in the updated Booking plugin file if the same error occurs.

    Please let me know if you have any questions.

    Regards,
    Priyanka Jagtap.

    Post Link: https://www.tychesoftwares.com/forums/topic/plug-in-not-working-properly/#post-256864

    #758334

    You will find below the website details that you might need

    website: http://www.indiatrail.org
    Link being discussed: http://www.indiatrail.org/product/women-traveler-groups-explore-nagaland/

    I’ve sent you the log in details in the pvt space.

    Thank you so much guys. You have the BEST theme.

    #760543

    Hi folks, may I receive some assistance here please? If I need to send this query somewhere else, then please do let me know.

    thanks again.

    rohan

    #760675

    Hi,

    we can’t provide support for any 3rd party plugins, as written in our support policy. So if the plugin’s author can’t help you with it, then you’ll need to search for a different plugin or hire a freelance developer who can make it compatible for you.
    However, I would go for a plugin from the WooCommerce authors (WooThemes).

    Best regards,
    Andy

    #761155

    Thank you Andy. I wasn’t aware of this policy – but that’s because I hadn’t read it. Thanks for letting me know. I will figure what the best course of action to solve this is.

    Rohan

Viewing 5 posts - 1 through 5 (of 5 total)
  • The topic ‘Booking and Appointment Plug in for Woo Commerce – Compatibility issue’ is closed to new replies.