Viewing 6 posts - 1 through 6 (of 6 total)
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  • March 8, 2017 at 1:35 pm #757768
    Roberta
    Guest

    Hi, I have an issue Enfold and when I view my site on Mobile some buttons and moving images. On PCs you see very well, but on smartphones not. How can I fix the problem? Have you a plugin for that? Thank you

    March 8, 2017 at 1:36 pm #757769
    Yigit

    Hi Roberta !

    Thanks for contacting us!

    Can you please register to our support forum – https://kriesi.at/support/register/ and after logging in, post a link to your website where we can see the issue?

    Regards,
    Yigit

    March 8, 2017 at 1:48 pm #757774
    Roberta
    Guest

    Sorry,but I can not find the purchase code in license file. So how to register my account?
    my web site: http://www.lippelli.com

    March 9, 2017 at 12:29 pm #758311
    Yigit

    Hi!

    Here is how you can find your purchase code – http://kriesi.at/wp-content/uploads/2013/09/registration_steps.jpg

    It would not be possible to register your account without a valid purchase code i am afraid.

    Cheers!
    Yigit

    March 9, 2017 at 1:11 pm #758328
    Roberta
    Guest

    I really find the code in the license file. I followed the steps. But in the download directory that I do not find the code.

    March 14, 2017 at 12:52 pm #760674
    Andy

    Hi,

    you’ll get your purchase code from themeforest/Envato. So login into your themeforest account and get your purchase code. Ask their support if you don’t know how to do it.

    Best regards,
    Andy

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