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Viewing 7 posts - 1 through 7 (of 7 total)
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  • March 8, 2017 at 1:39 am #757426
    Munford

    hi,
    I just saw a strange problem – http://imgur.com/a/J495k
    the checkbox is missing and I can’t get the social icons to show in the socket.
    Also, is it possible to put them in the footer – in a widget?
    thanks
    Nancy

    March 9, 2017 at 7:23 am #758180
    Rikard

    Hi Nancy,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    March 9, 2017 at 5:42 pm #758472
    Munford

    thanks for taking a look.
    I see the social icons in the footer on my mobil,
    but not on desktop. Still don’t have the checkbox.

    There seems to be some kind of social feed corruption, but I have
    disables feed plugins. One is corrupted on the back end, even though I used it fine on my
    dev site (sassy social). Is there a social plugin you recommend – fb and instagram?

    best
    Nancy

    March 11, 2017 at 5:06 am #759240
    Rikard

    Hi Nancy,

    The checkbox is displaying fine as well as the social icons when I check using Chrome. Did you try clearing your browser cache or check in a different browser? The problem is likely local.

    Best regards,
    Rikard

    March 11, 2017 at 2:31 pm #759365
    Munford

    yes now I see it’s a chrome problem. I have cleared the cache dozens of times. Not sure what the problem is. Is there anything else I can check? Do you find chrome more problematic than other browsers?

    thanks for taking a look
    Nancy

    March 12, 2017 at 7:04 am #759558
    Rikard

    Hi Nancy,

    I was actually checking in Chrome, did you clear the cache from the browser settings? Click the three dot icon, then select More Tools->Clear browsing Data. You could also check in an Incognito window in Chrome, that doesn’t use caching.

    Best regards,
    Rikard

    March 13, 2017 at 1:17 pm #759978
    Munford

    thanks, resolved.

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