Viewing 6 posts - 1 through 6 (of 6 total)
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  • March 7, 2017 at 8:55 am #756843
    charlescheng719

    I am doing for this corporate website using the enfold – I have use everything registered to me –

    1. But regard to contact form – when public submit the contact form – it send to the corporate email address and not to my gmail address (which is the login for wordpress) –

    2. I am using the cafe onepage template – i would like to find out – On the “Homepage/frontpage” it great on the computer – (wide screen) But on the iphone – it only shows first half of the picture.

    3. Also regard to contact form – i am not receiving the letter or so. Can u advice if the setting is done wrong? Or is there something i must set in cPanel?

    March 12, 2017 at 10:11 pm #759726
    Mike

    Hey charlescheng719,
    You can set the email addresses where mails should be delivered to in the Contact Form, it can be different than your login address.
    I couldn’t view your other issues as both links are in maintenance mode. Can you please update?

    Best regards,
    Mike

    March 27, 2017 at 3:19 pm #767482
    charlescheng719

    Hi

    Please can you look at capitalp.co.za

    Under the form, i have add 2 email address –

    The first one i get, the other one – the company doesnt receive it.

    please can you have look for me

    March 28, 2017 at 3:04 pm #768181
    Yigit

    Hi,

    Can you please refer to this post – http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/?

    Best regards,
    Yigit

    March 28, 2017 at 3:44 pm #768219
    charlescheng719

    Hi

    This is the funny thing – i have set 2 email address on it
    (Email address hidden if logged out) , (Email address hidden if logged out)

    But – I only able to receive email on the gmail.com
    But the one that send to the @company.co.za – this one arent able to receive

    Is it because the email uses Google Suites system – thererfore – they arent able to get the mails?
    Because there is some MX setting from the service provider that was set.

    April 4, 2017 at 4:57 am #771484
    Ismael

    Hi,

    We tested your email server in the mxtoolbox and got the following errors.

    SMTP Banner Check	Reverse DNS does not match SMTP Banner
SMTP TLS	Warning - Does not support TLS.	
SMTP Transaction Time	15.550 seconds - Not good! on Transaction Time

    Please contact your hosting provider for more info about these errors.

    Best regards,
    Ismael

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