Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • March 4, 2017 at 12:08 am #755407
    biancajolly

    Hi, I am having trouble with my text blocks, I can open them up but it is coming up as plain text. Sometimes I can edit it other times I can’t, but if I am able to edit it one time I then go back into it to change something else and the whole page locks up and I can’t see the text. Are you able to have a look as I haven’t been able to edit anything on my website for the last week.

    March 4, 2017 at 12:09 am #755408
    biancajolly

    The log in details are in private.

    March 5, 2017 at 10:53 pm #756050
    Mike

    Hi,
    You are having plugin errors, you should try deleting them though ftp, or try reinstalling them and then deactivating them.
    If that resolves the issue, reactivate each one individually until you find the cause.
    postimage
    Best regards,
    Mike

    March 6, 2017 at 2:58 am #756101
    biancajolly

    Someone else at Kreisi asked me to disable all plugins but then I don’t get a reply, I have again disabled all plugins, is it possible to look at this again please as I cannot get your theme to work, even when all plugins are deactivated.

    March 7, 2017 at 6:05 am #756759
    Rikard

    Hi,

    Thanks for the feedback. Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Also, please don’t open multiple threads for the same problem.

    Best regards,
    Rikard

    March 8, 2017 at 12:52 am #757396
    biancajolly

    Hi Rikard,

    I have already overwritten with a fresh copy, the reason for opening another thread was I wasn’t getting a reply from my previous one, this problem has been going on for so long and still nothing is resolved. I have been through all threads on this and have seen that multiple people are having the same problems. I have overwritten with fresh copy, disabled all plugins and issue was still there even after all plugins were disabled, I have deleted cache, I have tried adding another user and it still happened with this user.

    March 8, 2017 at 4:45 am #757459
    biancajolly

    After going through every file I could think of I have found the problem, I had this code in my functions.php in my child theme, deleted it and my editor is now fine:

    add_filter(‘clean_url’,’async_js’,11);
    function async_js($url) {
    if ( false !== strpos( $url, ‘jquery.js’ ) || false === strpos( $url, ‘.js’ )) {
    return $url;
    }
    return “$url’ defer=’defer”;
    }

    March 9, 2017 at 7:06 am #758171
    Rikard

    Hi,

    Great, glad you got it working. Keeping track of customisations like that might be useful for you if you should have any problems in the future.

    Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Avia Text Blocks not working’ is closed to new replies.