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Viewing 6 posts - 1 through 6 (of 6 total)
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  • March 3, 2017 at 12:50 pm #755011
    emileg

    Hello,

    The WPML language selector was working before I updated to the latest version of Enfold. It no longer appears on the top menu.
    Please can you help me fix this problem.

    Regards,
    Emile

    March 5, 2017 at 6:10 am #755831
    Rikard

    Hey emileg,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    March 6, 2017 at 10:27 am #756282
    emileg

    Hi Rikard,
    Posted below. Thanks for the help.

    Emile

    March 10, 2017 at 5:38 pm #759052
    Andy

    Hi,

    I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.

    If that doesn’t help then please deactivate all plugins but WPML by OnTheGoSystem one by one to check which one is causing this issue and let us know if this solves the problem.

    Best regards,
    Andy

    March 10, 2017 at 6:12 pm #759069
    emileg

    Hi,

    Disabled all the plugins and still not working.
    Any other suggestions?
    Thanks
    Emile

    March 10, 2017 at 6:17 pm #759072
    Andy

    Hi,

    does it work for you when using another WP theme?

    There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Install Enfold over FTP

    Best regards,
    Andy

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