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Viewing 6 posts - 1 through 6 (of 6 total)
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  • March 3, 2017 at 12:09 am #754734
    ciptanegara

    Hi
    I am trying to update the latest theme from backend. Since upgrade from 3.6 to 3.8 , and 3.8 tp 4.0.2 My site always give that notification. And failed to update.

    Any hint ?

    Thank you
    Fudianto

    March 4, 2017 at 8:02 am #755522
    Rikard

    Hey ciptanegara,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    March 5, 2017 at 1:09 pm #755908
    ahuby

    I’m having the same problem Rikard. any help? I can not even access the back end. Thanks!

    March 5, 2017 at 7:04 pm #755994
    Basilis

    Hey!

    The issue is because the update is not completed.
    You have to login through FTP and delete a file called ” .maintenance ” which will help you recover the site.
    If he theme is not updated, re-upload through FTP. It seems that hosting provider does not have enough resources to go through it.

    Thanks a lot

    Cheers!
    Basilis

    March 6, 2017 at 9:58 am #756269
    ciptanegara

    Hi

    I updated via FTP, its fine..
    I ll try to delete .maintenance in next update available via beckend.

    I guess this FTP update, solve the problem

    Thank you for support.

    Regards
    Fudianto

    March 7, 2017 at 7:25 am #756800
    Rikard

    Hi Fudianto,

    Great, glad you got it working and thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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