Viewing 8 posts - 1 through 8 (of 8 total)
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  • March 2, 2017 at 6:33 pm #754454
    nickgreaves

    My site has been performing slow, now my hosting provider have looked into it and have advised me the theme is causing problems. Below is what they wrote. Could you shine any light on this? as its all foreign to me.

    I just been into your ‘eXtend Control Panel’ and then into your ‘Log File Download’ section, and I can see the site is producing scripting errors relating to theme you are using:

    greavesyart.co.uk [Thu Mar 02 14:57:46 2017] [error] [client 86.141.223.230:59792] AH01215: PHP Warning: Illegal string offset ‘type’ in /home/sites/greavesyart.co.uk/public_html/wp-content/themes/enfold/framework/php/wordpress-importer/avia-import-class.ph p on line 197: /home/sites/greavesyart.co.uk/public_html/wp-admin/admin-ajax.php
    greavesyart.co.uk [Thu Mar 02 14:57:46 2017] [error] [client 86.141.223.230:59792] AH01215: PHP Warning: Illegal string offset ‘type’ in /home/sites/greavesyart.co.uk/public_html/wp-content/themes/enfold/framework/php/wordpress-importer/avia-import-class.ph p on line 197: /home/sites/greavesyart.co.uk/public_html/wp-admin/admin-ajax.php
    greavesyart.co.uk [Thu Mar 02 14:57:46 2017] [error] [client 86.141.223.230:59792] AH01215: PHP Warning: Illegal string offset ‘type’ in /home/sites/greavesyart.co.uk/public_html/wp-content/themes/enfold/framework/php/wordpress-importer/avia-import-class.ph p on line 197: /home/sites/greavesyart.co.uk/public_html/wp-admin/admin-ajax.php
    greavesyart.co.uk [Thu Mar 02 14:57:46 2017] [error] [client 86.141.223.230:59792] AH01215: PHP Warning: Illegal string offset ‘type’ in /home/sites/greavesyart.co.uk/public_html/wp-content/themes/enfold/framework/php/wordpress-importer/avia-import-class.ph p on line 197: /home/sites/greavesyart.co.uk/public_html/wp-admin/admin-ajax.php
    greavesyart.co.uk [Thu Mar 02 14:57:46 2017] [error] [client 86.141.223.230:59792] AH01215: PHP Warning: Illegal string offset ‘type’ in /home/sites/greavesyart.co.uk/public_html/wp-content/themes/enfold/framework/php/wordpress-importer/avia-import-class.ph p on line 197: /home/sites/greavesyart.co.uk/public_html/wp-admin/admin-ajax.php
    greavesyart.co.uk [Thu Mar 02 14:57:46 2017] [error] [client 86.141.223.230:59792] AH01215: PHP Warning: Illegal string offset ‘type’ in /home/sites/greavesyart.co.uk/public_html/wp-content/themes/enfold/framework/php/wordpress-importer/avia-import-class.ph p on line 197: /home/sites/greavesyart.co.uk/public_html/wp-admin/admin-ajax.php
    greavesyart.co.uk [Thu Mar 02 14:57:46 2017] [error] [client 86.141.223.230:59792] AH01215: PHP Warning: Illegal string offset ‘type’ in /home/sites/greavesyart.co.uk/public_html/wp-content/themes/enfold/framework/php/wordpress-importer/avia-import-class.ph p on line 197: /home/sites/greavesyart.co.uk/public_html/wp-admin/admin-ajax.php
    greavesyart.co.uk [Thu Mar 02 14:57:46 2017] [error] [client 86.141.223.230:59792] AH01215: PHP Warning: Illegal string offset ‘type’ in /home/sites/greavesyart.co.uk/public_html/wp-content/themes/enfold/framework/php/wordpress-importer/avia-import-class.ph p on line 197: /home/sites/greavesyart.co.uk/public_html/wp-admin/admin-ajax.php
    greavesyart.co.uk [Thu Mar 02 14:57:46 2017] [error] [client 86.141.223.230:59792] AH01215: PHP Warning: Illegal string offset ‘type’ in /home/sites/greavesyart.co.uk/public_html/wp-content/themes/enfold/framework/php/wordpress-importer/avia-import-class.ph p on line 197: /home/sites/greavesyart.co.uk/public_html/wp-admin/admin-ajax.php
    greavesyart.co.uk [Thu Mar 02 14:57:46 2017] [error] [client 86.141.223.230:59792] AH01215: PHP Warning: Illegal string offset ‘type’ in /home/sites/greavesyart.co.uk/public_html/wp-content/themes/enfold/framework/php/wordpress-importer/avia-import-class.ph p on line 197: /home/sites/greavesyart.co.uk/public_html/wp-admin/admin-ajax.php

    I would advise you address this.

    March 4, 2017 at 7:18 am #755502
    Rikard

    Hey nickgreaves,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    March 6, 2017 at 1:44 pm #756387
    nickgreaves

    thank you very much, im just starting to build it as it was so slow for a long time but heart internet admitted it was server problems but now pointed out the error above.

    March 7, 2017 at 9:10 am #756847
    Rikard

    Hi,

    Thanks for that, though I can’t really see any problems with your site. The error messages are actually only warnings and wouldn’t affect any functionality of the theme or the server.

    I can’t see that your site is slow either on the test in private, I would say that load time is above average actually.

    Best regards,
    Rikard

    March 7, 2017 at 2:01 pm #756995
    nickgreaves

    Thanks a lot for looking, its been slow for months and they finally sorted it but then it happened again. This time I think they just passed the book to you. It’s certainly working better. Thanks a lot for looking as all that other stuff is gibberish to me. I didn’t know if it was going to cause problems or not.

    March 7, 2017 at 2:12 pm #757000
    Yigit

    Hi!

    Glad Rikard could help!
    Shall we mark the the thread as resolved? :)

    Regards,
    Yigit

    March 7, 2017 at 2:21 pm #757007
    nickgreaves

    Yes Please! just wanna say love your work! thanks so much for inventing Enfold!! its a life saver!

    March 7, 2017 at 2:29 pm #757010
    Yigit

    Hey!

    You are welcome!

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Best regards,
    Yigit

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