Tagged: save, visual builder
I am working one a site and I have run into some issues saving and updating a page.
When i go into the home/about page, and update one text box ( ‘who we work for’) i save it then > the saved visual turns to text code and does not let me save, all is just frozen. (https://s3.amazonaws.com/app.codeable.io/attachments/52209/wordpress_textbox.png)
When i Preview the page – there is a huge black box on top of the sunflower image, and all else is lost. (https://s3.amazonaws.com/app.codeable.io/attachments/52209/wordpress.png)
Theme and WordPress are up to date.
Hey jmorley88,
Thank you fro the credentials, I checked your site but could not find the section you mentioned. However I have tested your site and confirm that the html code works fine. Please check the test link in private.
It appears you may have missed to close the html tag’s properly on one of the elements which can cause this issue on the page. Please check all the code on the page and make sure that all html tags are closed properly. It should fix the issue for you.
If you still have any issue or cannot find the syntax error on the page please go ahead and recreate a new page with closing tags. it will work fine :)
Best regards,
Vinay
When I go to the about page to check the HTML it is all missing – All I get is a blank page