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  • February 25, 2017 at 5:02 am #751698
    Ektor Ortiz
    Guest

    Hi, I just downloaded the Enfold theme for Word Press and I am not able to installed it, went into the support for Enfold by Kriesi and followed the step there, tried and tried and. Different ways and still not able to install the theme. Sends me either to a part of the site and says nothing to be found, or just uploads all the way to 100% then it shows no response on an empty page and I am required to refresh the site for it to work again. Do you think there is any way you can give me advice?
    Thank you,

    February 26, 2017 at 10:22 am #751904
    Yigit

    Hey Ektor!

    Thanks for contacting us and sorry that you are having issues!

    Please register to our forum – https://kriesi.at/support/register/ and login then check out this video tutorial – http://kriesi.at/documentation/enfold/portfolio-item/install-enfold-theme-with-ftp/ to install the theme via FTP.

    If that does not work for you either, please let us know so we can install the theme for you :)

    Regards,
    Yigit

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