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  • February 23, 2017 at 7:23 pm #751022
    a3brown4

    Hello!

    I am having an issue with the main menu as an icon not opening on click. It opens fine when I am logged in to admin, but outside users can’t open it. I couldn’t find another thread with a similar issue, so I am not sure if this is just an isolated issue or not. No page caching plugins are being used, and I have tried deactivating all plugins to see if I still had the issue (I do). Here is a link to the staging site in question: http://testsite.teamitgr.com

    Any and all help is appreciated!
    Thanks in advance,

    -A

    • This topic was modified 7 years, 9 months ago by a3brown4. Reason: added login information for mods
    February 24, 2017 at 12:47 am #751131
    Jordan Shannon

    Hey a3brown4,

    I tried logging in but the provided info does not seem to be working

    Best regards,
    Jordan Shannon

    February 24, 2017 at 3:47 am #751179
    a3brown4

    I am sorry- I posted the wrong credentials. I have included the correct ones here.
    Thanks!

    February 26, 2017 at 6:24 am #751882
    a3brown4

    Anyone able to help?

    February 27, 2017 at 5:11 am #752130
    a3brown4

    I would really appreciate any help you can provide. I have tried everything I can think of and yet the menu still doesn’t show.

    Thank you!

    February 27, 2017 at 8:59 am #752197
    Basilis

    Hey!

    I checked the web site with my mobile (iOS ) and it worked just fine.
    Can you give us some more informations so we can duplicate the issue?

    Also please not that if you post again and again into a topic, you get it last to the line and make it almost impossible for us to debug.

    Thank you very much

    Best regards,
    Basilis

    March 1, 2017 at 1:54 am #753382
    a3brown4

    Hi Basilis-

    Thanks for getting back with me. However, please visit the site on desktop- the menu does not open. Please see Testsite.teamitgr.com

    Thank you.

    March 2, 2017 at 9:03 am #754184
    a3brown4

    I have temporarily changed the menu to a mega menu so that my client can review. I would still like to get the menu as an icon on desktop working however, so any help addressing this issue is appreciated. Thank you!

    March 7, 2017 at 8:17 am #756827
    Ismael

    Hi!

    I checked the menu icon today and it is working properly. What was the issue?

    Regards,
    Ismael

    March 10, 2017 at 1:22 am #758651
    a3brown4

    Hi Ismael-

    Its working after installing the latest update to Enfold.

    One additional question though- Is there a way to slow down the submenu open speed on the menu? It has a twitchy effect when hovering over Services: http://testsite.teamitgr.com/

    Also- The dropdown has a white background- can that be removed?

    Thanks for your help!

    March 10, 2017 at 10:09 am #758775
    Jordan Shannon

    Hi,

    You can add this to quick css to change the background of the sub-menu:

    .html_header_transparency #top .header_color .main_menu ul ul, .header_color .main_menu .menu ul li a {
    background: white!important;
    }

    To adjust menu speed:

    You can edit js > avia.js, and search for this line:

    item.stop().css(‘display’,’block’).animate({opacity:1},300);

    Adjust the value 300.

    Best regards,
    Jordan Shannon

    March 11, 2017 at 2:23 am #759222
    a3brown4

    Hi Jordan-

    Thanks! I was able to remove the background completely for the submenu.

    However, adjusting the values for the open speed didn’t work. I changed it to 2000 just to see if the change was noticeable, but it is still just as fast.

    March 11, 2017 at 7:00 am #759277
    Ismael

    Hi!

    Please remove the modification then look for this code around line 1725:

    new_menu.find('li').hover(function () {
			        $(this).children("ul.sub-menu").stop().slideDown('fast');
			    }, function () {
			        $(this).children("ul.sub-menu").stop().slideUp('fast');
			    });

    Change the value from “fast” to “slow” or adjust the duration by milliseconds.

    // http://api.jquery.com/slidedown/

    Cheers!
    Ismael

    March 11, 2017 at 9:18 pm #759457
    a3brown4

    Perfect! Thanks Ismael and Jordan!

    March 11, 2017 at 9:51 pm #759464
    Basilis

    Hey!

    Happy we can help.
    Please remember to spend a moment to rate Enfold at themeforest, it actually helps us a lot!

    Thank you very much

    Best regards,
    Basilis

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