Viewing 14 posts - 1 through 14 (of 14 total)
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  • February 22, 2017 at 4:25 pm #750540
    nateshiyer

    I could not find this issue in your forum, maybe it is very unique to me… let me explain

    I have 16 items in the portfolio, with 5 in under one category called Commercial & 11 under Residential. I added another Category called “Apartments”. From the above 16, 3 items were put under “Apartments”

    Now i created a new page and added Masonry Portfolio with Sorting…I selected only 2 categories Commercial & Residential. The strange part is as I have not selected Apartment, the sorting option shows an empty link in its place, so the sort options looks like this below:

    All | | Commercial | Residential.

    Then i added more categories the empty division became huge:
    All | | | | | Commercial | Residential…

    Please let me know what i am doing wrong

    February 22, 2017 at 7:15 pm #750608
    Basilis

    Hey Natesh!

    Can you please show us that page, so we can see it live and try to identify the issue?
    Thank you very much

    Regards,
    Basilis

    February 22, 2017 at 9:53 pm #750698
    nateshiyer

    I have posted a private reply

    February 23, 2017 at 5:12 am #750800
    nateshiyer

    Can this be done urgently as the website is not supposed to be live

    February 23, 2017 at 8:20 am #750854
    Basilis

    Hi!

    Please add site to maintenance mode and provide backend access
    We will try do the rest.

    Thanks a lot

    Regards,
    Basilis

    February 23, 2017 at 2:36 pm #750933
    nateshiyer

    Private message

    February 23, 2017 at 7:31 pm #751025
    nateshiyer

    Can you sort this please

    February 25, 2017 at 8:01 am #751723
    nateshiyer

    I am waiting for a response from your side, please guide me regarding the same

    February 25, 2017 at 2:17 pm #751770
    nateshiyer

    Dear Team,
    I have to make the website live, if you could help me sort this thing out it would be of great help. Please let me know.

    February 25, 2017 at 8:53 pm #751827
    nateshiyer

    I have not received any response from you please guide me or at least show me a way around it. This is getting urgent

    February 28, 2017 at 7:38 am #752752
    nateshiyer

    At least let me know the reason why you have not replied to me. I have made the website live, but the problem still persists. I have removed all categories. Please guide me

    February 28, 2017 at 8:30 am #752779
    Basilis

    Hi!

    When replying insdie your tickets, you send the tickets to the end of the line and that is not efficiency, when we try to catch up with the support que.
    So, that is why we could not reply to you.

    I have loged to your web site and I can see that the post exists to all the categories, that is why it is been loaded there.
    Let me know if that helps

    Regards,
    Basilis

    February 28, 2017 at 1:07 pm #752904
    nateshiyer

    No the issue is like this. I deleted the other categories as the client wanted the website live.

    In the categories you can add more categories and add a few items to that category. Now in the page i selected Masonry Portfolio option and I selected only 3 of them it still show the | | | Residential. It shows all ones which i have skipped

    March 6, 2017 at 7:18 am #756181
    Ismael

    Hey!

    I checked the projects page today but I can’t see the sorting issue. And I can’t access the site because it requires a .htaccess authentication. Please post that info along with the WP login details above so that we can check this carefully.

    Best regards,
    Ismael

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