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  • #749005

    So i’ve uploaded Enfold to themes directory, with fresh installation (current version) of WordPress. Played a bit with Thenty Seventeen which works fine.

    After uploading Enfold, i tried to switch theme to Enfold and i get this:

    http://oi68.tinypic.com/15i0mjc.jpg
    (http://i68.tinypic.com/15i0mjc.jpg see raw image)

    What should i do?
    Should i try fresh installation once again without doing anything else before switching to Enfold?
    When i switch back to Twenty Seventeen it’s all good.

    • This topic was modified 7 years, 9 months ago by fazik.
    #749194

    Hey fazik,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #749548

    Ok.
    I tried fresh installation, didn’t help.
    Login below.

    #749571

    Hi,

    There’s a popup form showing up asking for username and password. I tried the login details you gave but it didn’t work.

    Best regards,
    Nikko

    #749575

    “kriesi” account with password as above is for wordpress user
    if pop up window show up then both user and password “wpadmin” should work. it’s some kind of security at hosting side.

    #749576

    Hey!

    Can you please provide us with FTP Access?
    Thanks a lot

    Regards,
    Basilis

    #749582

    Hi,

    Thanks for that. Can you try to the solution given here: http://stackoverflow.com/questions/1846882/open-basedir-restriction-in-effect-file-is-not-within-the-allowed-paths you might need to ask your webhost to assist you on this since it involves some configuration in the server.

    Best regards,
    Nikko

    #749669

    OK. I set WordPress with Enfold on my other hosting and it works just fine. So it was something on webhost side. Thanks.

    #749806

    Hi,

    Ok, thanks for the feedback. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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