Viewing 6 posts - 1 through 6 (of 6 total)
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  • February 17, 2017 at 5:24 pm #748546
    kandolina

    Mombacho Cigars.
    They recently order your theme we developed the website. New Install of WordPress and limited plugins simple site.
    All worked perfect building the site until we started adding a Google Map with pin locations of the Cigar retailers.
    The tool tip has html code with an image so when you click on a pin it pops up with a link to the Retailers website or Facebook with there logo we have uploaded to the sites media Library.
    Now we are finding these image or Logo’s for the map scattered all over the website pages and images are disappearing from the website media Library.
    The hosting company no help. Looked all over on line.
    Any thoughts on this??

    James

    February 20, 2017 at 4:34 am #749121
    Rikard

    Hi James,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out on what page we can see the issue.

    Best regards,
    Rikard

    February 21, 2017 at 12:01 am #749667
    kandolina

    Once we create a map is when it happens. Where the images appear is random.

    Thanks

    James

    February 21, 2017 at 8:27 am #749802
    Rikard

    Hi James,

    Thanks for that, do you have a URL for the site as well? If you could post a screenshot of the problem it might help us understand better.

    Best regards,
    Rikard

    February 21, 2017 at 4:06 pm #750021
    kandolina

    Batch Crafted Cigars

    The issues began when we started adding google maps with retailer locations.
    We would add to the media library a graphic for a retail location the logo.
    We then used a draft post to place that graphic, size it and add a link to the retailers website.
    Copy the code create the listing address in the map add the code from the post as a tool tip.
    Save it.
    Then we find it has replaced or added this graphic to other pages of the site.
    Random.

    James

    February 22, 2017 at 7:53 am #750302
    Rikard

    Hi James,

    Ok, thanks for the feedback. I’m still clueless to what the actual problem is though, where can we see it? Like I wrote before, a screenshot highlighting the issue will probably help.

    Best regards,
    Rikard

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