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  • #745190

    I want to bring to your attention another SEO problem with your theme, In my testing at various sites they all note that my site is missing the same image without an alt tag. The alt tag for the image exists, but for some reason, the theme software code is not using it.

    The problem is the Header/transparency option in the Enfold theme
    http://prntscr.com/e6sxbt

    I was hoping the issue was fixed in this latest release, but it is still the

    Here is my image showing the alt tag
    http://prntscr.com/e6t0e1
    http://prntscr.com/e6t103
    http://cdn.fritzimages.com/wp-content/uploads/2017/01/2017-fritzimages-master-logo-white.png

    • This topic was modified 7 years, 9 months ago by EdFritz.
    #747308

    Hey Ed,

    Sorry for the delay, we need to take a closer look Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    #747414

    Hi Vinay,

    I appreciate the help, but the problem is more of a chronic nuisance than anything else. I think something is broken in your theme somewhere, as this issue remained an issue for over the past five years. As a matter of fact when I tested your home page, it also fails the alt test for the same issue. Something to do with the transparent logos, I suspect.

    I would rather not have you working on the backend, especially since I have already tested for this problem without my plugins activated and all custom .css turned off… Again, I appreciate the help, I was hoping that I had provided enough info and screenshots for you to figure out what it without logging into my site. It is a nuisance issue and I would prefer not to have anyone deactivating plugins etc.. If you have a bug list or future feature list then I’ll add this issue to it.

    you can close the tix,

    thanks

    Ed

    #749078

    Hi,
    Ok, have a great day.

    Best regards,
    Mike

Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘Theme will not take alt tag’ is closed to new replies.