Viewing 12 posts - 1 through 12 (of 12 total)
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  • February 9, 2017 at 3:23 am #744575
    stacey_pritchett

    Hi,
    Love the theme! I’ve been using it for a while, now, all of a sudden, I’m having a strange problem. In the Avia layout option, the elements (layout, content and media) stick to the curser arrow – can’t be placed in the layout. Very frustrating. I can’t create new content… I have to close the page to get rid of it element that is stuck. Help please…

    February 10, 2017 at 6:26 am #745205
    Rikard

    Hey stacey_pritchett,

    First off, please make sure that you are running the latest version of the theme (3.8.5): http://kriesi.at/documentation/enfold/updating-your-theme-files/

    If that is not the problem then please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    February 16, 2017 at 7:27 pm #748106
    stacey_pritchett

    Thanks! It seems when I deactivate the EventON plug-in I was able to get things to work. Now… the site won’t load and is very, very slow. Can’t get it to work even after spending an hour on the phone with GoDaddy. Any help would be great. (I would be willing to switch to a different event plug-in once things are up and running if the code conflicts.)

    February 18, 2017 at 4:51 am #748743
    Rikard

    Hi,

    Thanks for the feedback and the login details. I didn’t notice your site being slow on either the front or backend though, it loaded on an average speed I would say. Is there a way to reproduce the issue or do you have any links to speed tests you’ve taken?

    Best regards,
    Rikard

    February 23, 2017 at 7:02 pm #751012
    stacey_pritchett

    Thanks so much Rikard! I bet it was a hosting issue that they wouldn’t fess up to.

    Now that the site is running… can we please address the first issue. In the Avia layout option, the elements (layout, content and media) stick to the curser arrow – can’t be placed in the layout. Very frustrating. I can’t create new content… I have to close the page to get rid of the element that is stuck. The only way to “fix” it is to disable the plug-in EventOn, which we are also using on the site. (Wondering if all my disabling and enabling somehow “broke” the site and slowed it down…)

    Any help would be greatly appreciated! Thanks so much!

    February 28, 2017 at 9:41 pm #753254
    Nikko

    Hi,

    Tried to check on your site however the login doesn’t work, please check.

    Best regards,
    Nikko

    March 1, 2017 at 6:43 pm #753863
    stacey_pritchett

    Moved to private

    • This reply was modified 7 years, 9 months ago by Rikard. Reason: Login details in public
    March 1, 2017 at 6:46 pm #753864
    stacey_pritchett

    Please ignore that… incorrect (and please delete. Duh – posted in wrong area and can’t delete post.) More coffee. Will send you correct log-in in private content

    March 3, 2017 at 7:25 am #754862
    Rikard

    Hi,

    I edited your post with details but I can’t get them to work either. Could you post working ones please?

    Best regards,
    Rikard

    April 23, 2017 at 11:31 pm #782093
    stacey_pritchett

    Hi there,

    I’m having a more urgent problem. My mobile device is not displaying the top slider correctly. The slider and text are being overlapped by the boxes below it, so the buttons can’t be seen. Help please

    April 25, 2017 at 4:44 pm #782976
    Victoria

    Hi stacey_pritchett,

    Here is the code you can put in Enfold > General Styling > Quick Css,  if it does not work, put into themes/enfold/css/custom.css

    
@media only screen and (max-width: 479px) {
	.responsive #top .slideshow_caption h2, 
	.responsive #top .slideshow_caption .avia-caption-content {
		font-size: 13px !important;
	}

	#top .avia-slideshow-button {
		margin-top: 0px;
	}
	#full_slider_1 {
		min-height: 205px;
	}
}

    If you need further assistance please let us know.

    Best regards,
    Victoria

    April 25, 2017 at 4:56 pm #782983
    Victoria

    Hi,

    Here is the code you can put in Enfold > General Styling > Quick Css,  if it does not work, put into themes/enfold/css/custom.css

    
@media only screen and (max-width: 479px) {
	.responsive #top .slideshow_caption h2, 
	.responsive #top .slideshow_caption .avia-caption-content {
		font-size: 13px !important;
	}

	#top .avia-slideshow-button {
		margin-top: 0px;
	}
	#full_slider_1 {
		min-height: 190px;
	}

	.home .stretch_full.container_wrap.alternate_color.light_bg_color.empty_title.title_container {
	  height: 25px;
	}

	.avia-slideshow-inner li img {
	  width: 150%;
	  min-height: 190px !important;
	}
	.caption_right .slideshow_align_caption {
	  margin: 0;
	}
}

    If you need further assistance please let us know.

    Best regards,
    Victoria

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