Transparent images appearing with grey backgrounds - Support

Viewing 6 posts - 1 through 6 (of 6 total)

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February 9, 2017 at 1:58 am #744561

CAA
Participant

Hi,

We have some logos in a partner logo element — the images are PNGs which have transparent backgrounds, but for some reason some of them are showing up with a slightly grey background instead.

I’ve sent the URL in the private content below.

Thanks!

February 13, 2017 at 9:49 am #746260

Vinay
Inactive Moderator

Hey antisemitism,

This is not a theme related issue. It’s something to do with the way the images are processed. Please re-process the images from it’s source file in a image editor that should fix the issue.

https://forums.adobe.com/thread/1000208
https://forum.weavertheme.com/discussion/7090/gray-background-behind-transparent-png-image?

Best regards,
Vinay

March 21, 2017 at 8:18 pm #764345

BrendaSarg
Participant

This worked for me antisemitism:

https://kriesi.at/support/topic/problem-with-partner-logo-element-when-i-put-some-links/

March 22, 2017 at 7:40 am #764627

Rikard
Keymaster

Hi,

Thanks for sharing @BrendaSarg :-)

Best regards,
Rikard

June 5, 2020 at 10:34 pm #1219963

deepbluec
Participant

I’m alarmed and offended that a user would be permitted to use the handle “antisemitism.” You have a wonderful theme and team. Please don’t allow such overtly antisemitic, racist behavior to offend your loyal customer base and debase your brand. Thank you.

June 7, 2020 at 6:02 am #1220134

Rikard
Keymaster

Hi deepbluec,

The user in question is actually working against what you are accusing him/her of, try typing antisemitism followed by .uk in your browser. You shouldn’t be too quick to judge people.

Best regards,
Rikard
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