Viewing 8 posts - 1 through 8 (of 8 total)
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  • February 8, 2017 at 3:24 pm #744370
    ludwigmeyer

    Elements are looking different- depending on the position in the site:

    At the top of the button it looks ok.
    – gallery-element (with 6 pics in row)
    – and a special header element (with a custom color).

    if i shift the same (or a duplicate) at the bottom
    – the gallery has only one picture in a row [!]
    – the header element has not an custom color anymore [!]

    what is going on here? thanks for your help.

    FYI:
    – usual i use a child-theme, but this problem is also happen with the direct-enfold-theme.
    – no plugins are used.

    The software is up to date: ENFOLD: 3.8.5), WordPress 4.7.2

    February 9, 2017 at 8:10 am #744661
    Rikard

    Hey ludwigmeyer,

    It looks like you linked to your blog page, on what page can we see the actual problem? Also, a screenshot might help us understand the problem better if you could provide us with one.

    Best regards,
    Rikard

    February 9, 2017 at 10:48 am #744732
    ludwigmeyer

    hi rikard, yes, here is the site with the
    – the header element. the text is “ENFOLD TEST WHAT IS GOING ON HERE?”
    – the gallery with gray placeholders.

    please scroll down and you will find a duplicate.

    thanks!

    February 10, 2017 at 8:15 am #745238
    Rikard

    Hi,

    Ok, thanks for the clarification. Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    February 10, 2017 at 8:23 am #745243
    ludwigmeyer

    great!

    February 13, 2017 at 6:31 pm #746556
    ludwigmeyer

    Hi Rikard, meanwile i have to work on this project again .
    – I added for you a duplicated site. Feel free to edit this.
    – I changed the design to my child theme. Feel free to change this setting.

    thank you!

    February 14, 2017 at 4:27 pm #746959
    Andy

    Hi,

    There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Install Enfold over FTP

    Also if you create a new page and start from scratch it can happen then it will work.

    Best regards,
    Andy

    February 16, 2017 at 4:26 pm #748019
    ludwigmeyer

    thanks for your great help!

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