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Hi ;)
I have had this problem before where you helped, but you never told me what you did. So here I am again….Suddenly (haven’t changed anything) the colors on the DK version of my site (not the EN version – using WPML) is shows the default and not the colors I have chosen. When I try to change any of the visual settings, the changes are not reflected on the main page. BUT in admin it is saved and shows how perfectly how it is supposed to look like.
Have tried to disable plugins etc with no result.
What do I do ?
Best regards
AndreasHey DesignIt,
Tried to check ftp but I couldn’t access it, this is what appears when I try to connect (see Private Content). I think Yigit has already told you here what he has done: https://kriesi.at/support/topic/too-many-redirects/#post-635372 which he also mentioned here: https://kriesi.at/support/topic/color-change/
Best regards,
NikkoHi Nikko
Try to connect via FTP again now. I fotgot I had disabled the index … sorry!
…the problem regarding the the .htaccess file was because the site made too many redirects (ERR_TOO_MANY_REDIRECTS) – not because of the colors. I have checked the .htaccess file and can’t find any errors. While I trying to fix the color problem, the other problem appeared. So it’s two different problems – but they happened at the same time.
best regards
AndreasHi,
Still the same on ftp. I have tried to add some css code and it’s also not fetching.
Regards,
NikkoI have just tried from FileZilla (Quickconnect) and from Vicomsoft FTP with no problems at all.
Do access though passive FTP? It worked for me….Hi!
Thanks but still can’t connect, screenshot in Private Content, and yes it’s passive, I also tried active. Can you try to go to /wp-content/uploads/dynamic_avia/ folder and make a backup of enfold.css, and delete it from that folder. Then check the site if it regenerates a new enfold.css with the correct css, if it doesn’t work duplicate enfold_en.css (css used in en version of your site) and rename the duplicate to enfold.css. Hope this helps :)
Regards,
NikkoHi,
Can you try to delete enfold.css then copy enfold_en.css, paste it in the same folder and just rename it to enfold.css. Hopefully this one should work. :)
Best regards,
NikkoHi Andreas,
I checked the dropbox link you gave and it seems to be wrong, it currently has:
enfold_ena.css 154.12kb
enfold_old.css 147.29kb
enfold.css 147.29kbI was expecting it to be this:
enfold_en.css 154.12kb
enfold_old.css 147.29kb
enfold.css 154.12kbenfold.css and enfold_en.css should have the same kb, since you will be copying enfold_en.css and paste it and the duplicate will be renamed to enfold.css, so enfold_en.css and enfold.css should have the same file size.
Best regards,
NikkoI just used my local folder (dropbox) to rename the to a temp name a then upload. It is exactly as you described. Now I have also copied the files to the dropbox so you can see it. But still, it’s only a copy – not the real one.
You could you ask Yigit what he did last time…? Maybe he can connect to the FTP (he could last time).
best regards.
AndreasHi!
I believe this what i did – https://kriesi.at/support/topic/too-many-redirects/#post-635372
If that does not help, can you please elaborate on the issue once again?Best regards,
YigitHi Yigit.
The old problem on the post you refer to was because the site suddenly started to loop with redirects while we had the problem with the colors. So it’s 2 diff. things.
The problem (first message in the thread) is:
Suddenly (haven’t changed anything) the colors on the DK version of my site (not the EN version – using WPML) shows the default template colors and not the colors/backgrounds I have chosen. When I try to change any of the visual settings, the changes are not reflected on the main page. BUT in admin it is saved and shows how perfectly how it is supposed to look like.Have tried to disable plugins etc with no result – and have tried to look at the htaccess file as Nikko suggested. I have also tried to delete the DK css file and replace it with the EN…. but still not working.
Best regards
AndreasHi,
make sure this is not just a caching issue.
There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
Keep all plugins deactivated while testing.
Best regards,
AndyIf you read my first request I have tried to disable all plugins – and once again this night I have reinstalled the theme with brand new files from Themeforest. Still same problem.
Hope you can help with a solution very soon.
Best regards.
AndreasHi,
What is the folder permission of the wp-content > dynamic_avia folder? Please try to set it to 777.
Best regards,
IsmaelHi Ismael
If you read the thread you will see that I have tried to delete the old CSS file – and that is creates a new one perfectly again afterwards. The permissions are 777. It aslo reads the EN site, but not the DK site.
best regards
AndreasYigit, You helped on this issure before…. but never told me what you did. Can you please take a look again ???
Hi!
I checked the wp-content > dynamic_avia > enfold.css file and I found the header_bg declaration.
.header_color .header_bg { background: #ffffff url(//lyttiljesus.dk/wp-content/uploads/2016/05/Background_Sky-1.png) center center repeat scroll; }However, when I checked the enfold.css file in the frontend, the css declaration does not exist. This is probably a cache issue.
// http://lyttiljesus.dk/wp-content/uploads/dynamic_avia/enfold.css?ver=58b7c7959d08d
Did you subscribe to a CDN? And are you sure that this is the correct directory? I added this code in the css > custom.css file.
body { display: none !important; }This should hide the whole site but it’s not doing anything.
Best regards,
IsmaelYou edit “body { display: none !important; } ” worked perfect on the EN version : http://listen-to-jesus.com/
….but not on the DK version. Nothing happens when you change in the DK version :(Hi!
I’m sorry for the late response. We tagged Kriesi regarding the issue because we can’t figure out what’s causing it. I’m glad that you found someone else to fix it and if you don’t mind, we would like to know what caused it.
Best regards,
IsmaelHi Ismael
I have no idea…. so what we did was to take a backup of everything, then delete all – including the web server instance. And create everything again from the backup… and then it worked. I have really no idea of what went wrong.
best regards
AndreasHi!
That’s odd. Have you set the WPML > Settings > Language URL format settings? If I am not mistaken, it was set to “A different domain per language” previously. Anyway, I’m glad that it is working now.
Best regards,
Ismael
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