Viewing 9 posts - 1 through 9 (of 9 total)
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  • February 3, 2017 at 12:37 am #742120
    wilsongrant

    Quick note just upon out of box useage. When I change the general styling settings from one predefined color scheme to another, it resets any changes I make in the general layout tabs options. It keeps altering the layout back to the defaults. Or now if I make both changes before hitting the “save all changes” button, it is showing both changes have been made but my site shows no change.

    Any comments?

    Thanks

    Grant W.

    • This topic was modified 7 years, 9 months ago by wilsongrant.
    February 3, 2017 at 9:54 am #742298
    Basilis

    Hi wilsongrant!

    Can you please provide us with backend access so we can be able to give a look?
    Thanks a lot

    Cheers!
    Basilis

    February 3, 2017 at 7:18 pm #742537
    wilsongrant

    Sure. So I was messing around with the options and when I switch from stretched to boxed it will reset when altering the predefined color scheme options, and sometimes, but not always, vice-versa. I just can’t get the color scheme changes from happening at all on the theme.

    February 5, 2017 at 5:39 am #742917
    Rikard

    Hi,

    Thanks for the login details. First off, could you please try to update the theme to the latest version (3.8.5) to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    February 12, 2017 at 12:34 am #745809
    wilsongrant

    Hello, I updated. I can’t get it to shift to a fixed width layout at all, and the problem with using any of the preselected color schemes persists. Are there no predefined schemes for fixed width?

    I can’t get the color schemes to shift at all, and it still resets any layout option I choose such as stretched or not after any color scheme attempt.

    February 13, 2017 at 5:15 pm #746517
    wilsongrant

    Still can’t alter any of the color schemes. Get me out of this ghostbusters slimer green text.

    February 15, 2017 at 6:08 pm #747581
    Yigit

    Hi,

    I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?

    The user role for the account you send us should be set to ‘administrator’ so we can try to disable all plugins and add custom code (if necessary) to resolve the issue.

    Best regards,
    Yigit

    February 15, 2017 at 7:12 pm #747609
    wilsongrant

    Updated login. I’ll have to figure out ftp stuff if this doesn’t allow you a fix.

    February 21, 2017 at 8:05 am #749789
    Ismael

    Hi!

    You need to set a predefined color scheme first before adjusting the Layout settings because it will reset the latter. The predefined color schemes have their own Layout settings and if you notice there’s a predefined scheme called “Boxed Blue”, “Boxed Grunge” etc. The other options are working properly as well.

    Cheers!
    Ismael

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