Viewing 11 posts - 1 through 11 (of 11 total)
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  • February 2, 2017 at 10:07 pm #742039
    Lukas

    Hello,
    After today’s update I had google API issue again so I inserted the code to functions.php again to solve it.
    After this I got this issue:
    parse error: syntax error, unexpected ‘:’, expecting ‘,’ or ‘)’ in /data/web/virtuals/99540/virtual/www/wp-content/themes/enfold/functions.php on line 569
    and lost any connection to my website (WP as well).
    Then I erased the code from the functions.php file via FTP but the same issue. So I overwrote the functions.php from my backup and I have still the same issue. I tried to change functions.php from the new installation of Enfold but this didnt help as well.

    Do you have some idea where I can make any change?

    February 2, 2017 at 10:17 pm #742042
    Basilis

    Hey Lukas!

    If you overwrite the function file and the issue is still there, please clear your cache and check
    If the issue not solved, then go to that line and remove the code you added.

    That will most probably fix the issue.

    Regards,
    Basilis

    February 2, 2017 at 10:28 pm #742049
    Lukas

    Hi Basilis,
    I dont have any access to wordpress because of this issue, so I cannot clear WP cache. The browser cache has been cleared before I wrote you.
    The code has been removed. The file is overwritten by another file from my backup. Still the same.

    Best,
    L.

    February 3, 2017 at 7:11 am #742187
    Vinay

    Hi,

    Do not worry, We will help you with this issue. Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.
    • Working FTP login details.

    Best regards,
    Vinay

    February 3, 2017 at 3:50 pm #742418
    Lukas

    Hi Vinay,
    I solved the issue with functions.php. But now I have another issue in header. See safe4you.do
    The credentials are sent in private message.

    Thanks for help and correcting my website.
    Lukas

    February 3, 2017 at 4:12 pm #742425
    Yigit

    Hey!

    We have updated your file. Please review your website now

    Best regards,
    Yigit

    February 3, 2017 at 4:17 pm #742431
    Lukas

    Hi,
    My website is back at all. Thank you guys.

    Best regards,
    Lukas

    February 3, 2017 at 4:24 pm #742440
    Yigit

    Hey!

    You are welcome!

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Best regards,
    Yigit

    February 3, 2017 at 8:48 pm #742572
    Lukas

    Thank you for opening it.
    Now website runs but I see only white page when I want to log into WP.
    I’ve read an article about WordPress white screen of death and follow all steps.
    I’ve found when I change the name (via FTP) of theme folder, then WP change the theme and I can log into WP.
    When I change name of theme folder back to Enfold, the issue is back.
    There should be some issue in functions.php and you’ve made changes there this morning (in my timezone). Could you check it, pls?

    Used this article – http://www.wpexplorer.com/fixes-wordpress-white-screen/ (no.2)

    Thanks, Lukas

    February 6, 2017 at 8:59 pm #743601
    Andy

    Hi,

    There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

    Install Enfold over FTP

    Best regards,
    Andy

    February 8, 2017 at 7:20 pm #744462
    Lukas

    Hi Andy,
    Its done now. I have used only functions.php file from the downloaded install theme files. I think you can close this case.

    Thank you,
    Lukas

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