Viewing 6 posts - 1 through 6 (of 6 total)
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  • February 1, 2017 at 12:59 pm #741185
    gdostudio

    Hello dear,
    i just having a problem with my homepage http://www.alluminiovalvibrata.it , it looks like there’s some problem just with homepage, because if you try a different page like http://www.alluminiovalvibrata.it/chi-siamo/ everything is working. Could you plese have a look a?

    Thanks

    February 2, 2017 at 9:53 am #741658
    Rikard

    Hey gdostudio,

    What exactly is not working on the home page? Please try to explain a bit further and we’ll have a look at it for you.

    Best regards,
    Rikard

    February 2, 2017 at 10:00 am #741664
    gdostudio

    Hell odear, can i please know how do you see it?

    if you go on http://www.alluminiovalvibrata.it some images just show up but it’s clear something is not working properly

    Otherwise if you go on alluminiovalvibrata.it, without http://www., i just have this text from debug: Warning: require_once(/home/k71cf2gs/public_html/wp-content/themes/alluminiovalvibrata/config-templatebuilder/avia-template-builder/php/html-helper.class.php): failed to open stream: No such file or directory in /home/k71cf2gs/public_html/wp-content/themes/alluminiovalvibrata/config-templatebuilder/avia-template-builder/php/template-builder.class.php on line 109

    Fatal error: require_once(): Failed opening required ‘/home/k71cf2gs/public_html/wp-content/themes/alluminiovalvibrata/config-templatebuilder/avia-template-builder/php/html-helper.class.php’ (include_path=’.:/opt/alt/php56/usr/share/pear:/opt/alt/php56/usr/share/php’) in /home/k71cf2gs/public_html/wp-content/themes/alluminiovalvibrata/config-templatebuilder/avia-template-builder/php/template-builder.class.php on line 109

    Can you please just help me somehow?

    thanks

    February 3, 2017 at 7:43 am #742208
    Rikard

    Hi,

    Thanks for the feedback. Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    February 3, 2017 at 9:46 am #742290
    gdostudio

    Hello dear,

    that’s your credential:

    February 4, 2017 at 8:51 am #742710
    Rikard

    Hi,

    Thanks for that. You have 3 versions of the theme installed, could you try removing the ones which you are not using please? Also, it seems like you have changed the style.css file to remove the version of the themes? Please try updating the theme to the latest version (3.8.5) to see if you have any luck with it: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

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