Viewing 8 posts - 1 through 8 (of 8 total)
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  • January 27, 2017 at 3:09 pm #739406
    bobkillen

    Hi there,

    I’m having issues with my Enfold theme.
    Every CSS and styling change I’m trying to make, although it says it has worked, doesn’t work when I’ve refreshed my site.
    I’ve looked through the forum and done everything that has been mentioned to try and fix it. (Folder permissions, etc.)
    Nothing works. Please help! It’s very urgent I get this site up!!

    Thanks.

    January 27, 2017 at 3:38 pm #739420
    Yigit

    Hey

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Yigit

    January 27, 2017 at 4:16 pm #739453
    bobkillen

    Ok. Thanks. See below.

    January 27, 2017 at 4:52 pm #739472
    Yigit

    Hey!

    Can we try de-activating all active plugins for testing purposes?

    Cheers!
    Yigit

    January 27, 2017 at 4:59 pm #739476
    bobkillen

    Do whatever you need to do to get it fixed! :)

    January 27, 2017 at 5:05 pm #739477
    Yigit

    Hi!

    I de-activated all active plugins and then added 

    .logo { display: none !important; }

    In Quick CSS and it worked fine. Please try de-activating plugins one by one to find the culprit.

    Regards,
    Yigit

    January 27, 2017 at 5:16 pm #739484
    bobkillen

    Oh great!! It looks like things are working again! Thank you!

    January 27, 2017 at 5:19 pm #739486
    Yigit

    Hi!

    You are welcome!

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Best regards,
    Yigit

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Viewing 8 posts - 1 through 8 (of 8 total)
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