Viewing 11 posts - 1 through 11 (of 11 total)
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  • January 25, 2017 at 10:48 am #738251
    bzcastell

    Currently I have a color section with a video background at the top of my website, and I sometimes get this error.
    Error downloading resource

    When I opened browser dev tools, I noticed that the video is being requested multiple times.
    It’s consuming a lot of bandwidth. Also, I’m using a self-hosted video – isn’t it supposed to be loaded from cache whenever it sends a new request?

    How do I fix this issue? Thank you.

    January 26, 2017 at 6:14 am #738720
    Rikard

    Hey bzcastell,

    It’s playing fine on my end, is there a way to reproduce the error?

    Best regards,
    Rikard

    January 26, 2017 at 2:38 pm #738952
    fr0ztzz

    Hi,

    I am experiencing the same issue (please see private url)

    Loads videos over and over. And this sometimes means the video does not show at all.

    Regards,

    James.

    January 27, 2017 at 7:07 am #739237
    Rikard

    Hi James,

    Your site seems to be down unfortunately, please check and get back to us in a new thread once you get it back up.

    Best regards,
    Rikard

    January 27, 2017 at 11:20 am #739310
    fr0ztzz

    HI,

    I moved from tiny to small instance i think it’s addressed the issue. But if you can check see that everything is normal.

    Thanks,

    James.

    January 28, 2017 at 12:22 pm #739704
    bzcastell

    Hi Rikard,

    You need to wait for about 1 minute for the video to end, so you’ll see it sends another request on dev tools.

    Thanks,
    Angel

    February 1, 2017 at 7:51 am #741046
    Ismael

    Hi!

    Please check the chrome’s dev tool settings and make sure that the Network > Disable cache (while DevTools is open) option is disabled. I can’t find the video described in the screenshot but I found these videos.

    canary-wharf-residential-residences-one-park-drive-1.mp4	
1PD_WEB_ANI_S04_V03_LOOPED_MP4
1PD_WEB_ANI_S05_V04_MP4_1.mp4
canary-wharf-residential-residences-one-park-drive-1.mp4
1PD_WEB_ANI_S04_V03_LOOPED_MP4_1.mp4
1PD_WEB_ANI_S05_V04_MP4_1.mp4	
1PD_WEB_ANI_S06_V03_MP4_1.mp4	
1PD_WEB_ANI_S07_V04_LOOPED_MP4_1.mp4
1PD_WEB_ANI_S09_V04_LOOPED_MP4_1.mp4

    If you check the Initiator column, you can see the where the file is coming from. On the succeeding load, the Initiator value is set to “Other” which means that it is initiated by the browser, from cache. I’m not really sure about this info but you can check it here.

    // http://commandlinefanatic.com/cgi-bin/showarticle.cgi?article=art034

    Also, the file size of the following video is quite too big (94 MB).

    // http://ec2-52-56-62-51.eu-west-2.compute.amazonaws.com/wp-content/uploads/2017/01/canary-wharf-residential-residences-one-park-drive-1.mp4

    Best regards,
    Ismael

    February 1, 2017 at 11:54 am #741161
    bzcastell

    Hi Ismael,

    Thanks for your reply. I’m not sure where you got these videos, but I don’t have these on my site. What I have is 560156650-1.mp4 and is only 3.68MB in size. Also, I didn’t disable caching while dev tools is open.

    Please check again. I contacted my hosting provider, and I was told it was the video taking up too much bandwidth.
    Link to website on private content.

    I really appreciate your help :)

    Thanks,
    Angel

    February 6, 2017 at 5:36 am #743131
    Ismael

    Hi,

    @bzcastell: I’m sorry about that. I checked @fr0ztzz site instead of yours. I can confirm that the issue exists on Chrome but not on Firefox. This seems to be a chrome bug according to this git discussion.

    // https://github.com/dfcb/BigVideo.js/issues/83

    Please add this configuration in your .htaccess file.

    # BEGIN Expire headers
<ifModule mod_expires.c>
   ExpiresActive On
   ExpiresDefault "access plus 5 seconds"

  # cache.appcache needs re-requests in FF 3.6 (thanks Remy ~Introducing HTML5)
  ExpiresByType text/cache-manifest       "access plus 0 seconds"

  ExpiresByType application/x-shockwave-flash "access plus 2592000 seconds"
  ExpiresByType video/mp4 "access plus 86400 seconds"
</ifModule>
# END Expire headers

    I’m not sure if that is going to help but it’s worth a try.

    Best regards,
    Ismael

    February 8, 2017 at 3:16 pm #744366
    bzcastell

    Hi Ismael,
    Thanks for getting back to me. I added this to my .htaccess, and still didn’t resolve the issue. Is there any workaround for this?

    Thanks again,
    Angel

    February 9, 2017 at 5:42 am #744597
    Ismael

    Hi!

    Have you tried using youtube or vimeo instead of hosting the video?

    Best regards,
    Ismael

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