Viewing 17 posts - 1 through 17 (of 17 total)
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    Posts
  • January 21, 2017 at 8:18 pm #736849
    mcintosh1979

    HI Everyone,
    I am new to all of this and trying to learn by creating a new website. I have created this demo but there is big white space with code above the main navigation. can anyone help me so I can remove it?
    http://www.solemedia-demo1.co.uk

    many thanks
    Iain

    January 23, 2017 at 6:59 am #737123
    Rikard

    Hey Iain,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    January 23, 2017 at 11:44 pm #737465
    mcintosh1979

    Thanks Mate – I think its a code problem with download.

    January 23, 2017 at 11:52 pm #737469
    Yigit

    Hey!

    Can you please post FTP logins here privately as well?

    Cheers!
    Yigit

    January 23, 2017 at 11:54 pm #737470
    mcintosh1979

    HI mate –

    where do I find them?

    January 23, 2017 at 11:56 pm #737473
    Yigit

    Hey!

    You can contact your hosting provider and they can provide you those logins :)

    Cheers!
    Yigit

    January 23, 2017 at 11:57 pm #737474
    mcintosh1979

    Is that the hosting login you mean?

    January 23, 2017 at 11:57 pm #737475
    mcintosh1979

    Does this help?

    January 24, 2017 at 12:02 am #737477
    Yigit

    Hi!

    Those did not work for me i am afraid. cPanel logins would work as well but if you do not have those credentials, you can always contact your hosting provider

    Best regards,
    Yigit

    January 24, 2017 at 12:07 am #737479
    mcintosh1979

    Sorry -try this:

    January 25, 2017 at 5:17 pm #738483
    mcintosh1979

    Hi Yigit
    Did you manage to have a look?
    thanks
    Iain

    January 25, 2017 at 5:40 pm #738494
    Yigit

    Hey!

    I was able to login to client area however i am not sure if it is possible to edit files there as i could not find. Can you please contact your hosting providers and ask for FTP logins?

    Regards,
    Yigit

    January 26, 2017 at 12:08 am #738662
    mcintosh1979

    hi Yigit
    Does this help?
    Thanks

    January 26, 2017 at 3:19 pm #738973
    mcintosh1979

    HI Yigit,
    I hope you are well. Did you manage to get a look?
    Thanks
    iain

    January 26, 2017 at 3:27 pm #738976
    Yigit

    Hey!

    I removed custom icon named “Flaticon” and it fixed the issue. Please review your website now

    Regards,
    Yigit

    January 26, 2017 at 6:38 pm #739068
    mcintosh1979

    Brilliant Yigit Thanks. Looks great. Appreciate your help.
    Was it something I did or a download/upload of theme glitch?
    Thanks
    Iain

    January 27, 2017 at 4:13 pm #739449
    Yigit

    Hi,

    I am not 100% sure but it might be related to capital letter used in the file name.

    You are welcome!

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Best regards,
    Yigit

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