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  • January 18, 2017 at 12:56 am #735044
    Alberto Manfredi
    Guest

    Hi

    My wordpress was taken down and I am in the process of recreating my website again. I purchased your program “Enfold – Responsive Multi-Purpose Theme (Regular License)” which I use on my site. I have downloaded your program and I am not able to get my wordpress to except you program.

    I use wordpress and when I go to add your plugin it says, “If you have a plugin in a .zip format, you may install it by uploading it here.” I then click on the browse button for the zip file that I have downloaded from CodeCanyon to show your file location. I then click on the “Install Now” button and I get the following message listed below.

    Installing Plugin from uploaded file: themeforest-4519990-enfold-responsive-multipurpose-theme-wordpress-theme.zip
    Unpacking the package…
    Installing the plugin…
    The package could not be installed. No valid plugins were found.
    Plugin install failed.
    Return to Plugin Installer

    Can you email me a clean zip file of the program so I can upload it to my wordpress site.

    Thank you,

    Alberto Manfredi
    Gunny’s Call

    22244b18-caba-4141-bb3c-d60a7f29a662 – 16 Nov 2015 REGULAR LICENSE

    January 18, 2017 at 8:03 am #735174
    Rikard

    Hey Alberto,

    What you have bought is not a plugin but a theme, please try uploading it under Appearance->Themes instead.

    Best regards,
    Rikard

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