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  • January 16, 2017 at 1:01 pm #734010
    v1t3k

    Hi,

    Has the Google Maps issue been resolved yet?

    I have the proper API key and the website is verified.

    Enfold Google Maps functionality doesn’t work. Address cannot be automatically found and when coordinates are input manually, the map doesn’t show.

    Please advise.

    Thanks!

    January 16, 2017 at 2:29 pm #734042
    Yigit

    Hey

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Yigit

    January 16, 2017 at 2:40 pm #734049
    v1t3k

    Hi Yigit,

    Details in the private box.

    Edit: can you please also take a look at Google Analytics functionality? It doesn’t seem to work either.

    Many thanks,
    Witek

    • This reply was modified 7 years, 10 months ago by v1t3k.
    January 16, 2017 at 2:41 pm #734051
    Yigit

    Hey!

    I am getting following error. Can you please temporarily disable IP restriction?

    Cheers!
    Yigit

    January 16, 2017 at 3:20 pm #734092
    v1t3k

    Hi Yigit,

    How do I do that?

    Thanks,
    Witek

    January 16, 2017 at 3:50 pm #734111
    Yigit

    Hey!

    It seems like you are using JetPack for IP restriction. Please go to JetPack settings and disable it

    Cheers!
    Yigit

    January 16, 2017 at 4:30 pm #734165
    v1t3k

    Done, thanks.

    January 16, 2017 at 4:34 pm #734170
    Yigit

    Hi!

    And now login credentials are not working for me. Can you please check them once again?

    Best regards,
    Yigit

    January 16, 2017 at 4:43 pm #734176
    v1t3k

    Apologies, please try again with these details:

    January 17, 2017 at 12:55 pm #734676
    v1t3k

    Hi, any luck?

    Thanks

    January 18, 2017 at 10:39 am #735221
    Nikko

    Hi,

    This error appears on your contact page:

    You have included the Google Maps API multiple times on this page. This may cause unexpected errors.

    It seems that there’s a conflict with one of the plugins. Can you try to disable all plugins and clear out all the cache, let us know if the issue still persists.

    Best regards,
    Nikko

    January 18, 2017 at 11:25 am #735246
    v1t3k

    Hi Nikko,

    The only plugins I have installed are:
    1) Akismet
    2) Easy Coming Soon
    3) Jetpack by WordPress.com
    4) W3 Total Cache
    5) WP Smush
    6) Yoast SEO

    I don’t see how any of them should conflict. Nevertheless, I deactivated them all and cleared cache, to no effect. The automatic fetching of coordinates still doesn’t work and when coordinates are input manually, map doesn’t display.

    Please advise.

    Thanks,
    Witek

    January 19, 2017 at 11:45 am #735804
    v1t3k

    Hi,

    Any progress with this?

    Thanks,
    Witek

    January 20, 2017 at 12:08 pm #736365
    v1t3k

    Hi,

    Any feedback please?

    Thanks,
    Witek

    January 20, 2017 at 2:32 pm #736493
    Vinay

    Hi,

    For testing purpose I have deactivated W3 Total Cache and Jetpack please activate once the issue is resolved.

    There seem to be a conflict with cloudflare please disable cloudflare

    After disabling cloudflare if you still have any problem remove the APi key from Enfold > Google Service and install the plugin https://wordpress.org/plugins/api-key-for-google-maps/ and use the API key in the private message in the plugin settings.

    Best regards,
    Vinay

    January 24, 2017 at 5:50 pm #737861
    v1t3k

    Hi Vinay,

    I don’t really like the option of disabling CDN, caching and security of my website. I don’t think the functioning of your theme should be dependent on that.

    I tried installing the Api Key For Google Maps plugin you suggest, but that didn’t work either and it breaks a different part of your theme (‘Our Services’ in the Construction demo).

    Is there another fix to the Google Maps and Google Analytics issue?

    Thanks,
    Witek

    January 24, 2017 at 6:00 pm #737869
    Yigit

    Hi!

    One user said

    i found out, that using cloudflares rocket launcher will cause an error with google maps.

    Can you please check if that is the case on your installation as well?

    Regards,
    Yigit

    January 24, 2017 at 6:29 pm #737880
    v1t3k

    Hi Yigit,

    Thanks. This works on Chome where I’m logged into WordPress. So we won’t be able to use Rocket Loader?

    When I check on Firefox and Explorer, I see this error instead of maps on the two relevant pages: “Sorry! Something went wrong. This page didn’t load Google Maps correctly. See the JavaScript console for technical details.”

    Do you know why would that be?

    Many thanks,
    Witek

    January 30, 2017 at 10:36 am #740108
    Ismael

    Hi,

    The maps are working on Firefox, Windows 7, and I don’t see any errors in the console. Please remove browser cache or hard refresh the page.

    Best regards,
    Ismael

    January 30, 2017 at 10:37 am #740109
    Ismael

    Hi,

    UPDATE: I just saw these notification in the console but the maps are still working.

    “Google Maps API warning: InvalidKey https://developers.google.com/maps/documentation/javascript/error-messages#invalid-key” util.js:210:12
    “Google Maps API warning: RetiredVersion https://developers.google.com/maps/documentation/javascript/error-messages#retired-version”

    Please re-check the API key.

    Best regards,
    Ismael

    January 31, 2017 at 1:47 pm #740614
    esven

    Hallo,
    I have the same problem.
    The google api should be fine and a installed the latest version, but the map is not working.
    Can you help?
    Thanks a lot
    Sven

    January 31, 2017 at 2:15 pm #740631
    yurpster

    Here the same problem, I have a Google API, installed the latest Enfold version but in the browser the map won’t show giving an error message and this in the Javascript console:

    Google Maps API error: MissingKeyMapError https://developers.google.com/maps/documentation/javascript/error-messages#missing-key-map-error
    _.hb @ maps.googleapis.com/maps/api/js?v=3.24&callback=aviaOnGoogleMapsLoaded:37

    January 31, 2017 at 4:20 pm #740716
    rolandaa

    Got the same problem, works on our testsite but not on the customers site, got a fully functional and working key,

    Google Maps API error: MissingKeyMapError https://developers.google.com/maps/documentation/javascript/error-messages#missing-key-map-error
    _.kb @ js?v=3.exp&ver=cd99174…:34
    (anonymous) @ common.js:54
    (anonymous) @ common.js:195
    c @ common.js:50
    (anonymous) @ AuthenticationService.Authenticate?1shttp%3A%2F%2Fsaltsjotrafikskola.se%2Fkontakta-oss%2F&callback=…:1
    util.js:210 Google Maps API warning: NoApiKeys https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keys
    iB.j @ util.js:210
    (anonymous) @ js?v=3.exp&ver=cd99174…:137
    (anonymous) @ js?v=3.exp&ver=cd99174…:47
    (anonymous) @ js?v=3.exp&ver=cd99174…:39
    (anonymous) @ js?v=3.exp&ver=cd99174…:47
    _.G @ js?v=3.exp&ver=cd99174…:46
    (anonymous) @ js?v=3.exp&ver=cd99174…:47
    _.v @ js?v=3.exp&ver=cd99174…:31
    yc @ js?v=3.exp&ver=cd99174…:47
    (anonymous) @ js?v=3.exp&ver=cd99174…:137

    SOLVED!

    Used the following plugin: API KEY for Google Maps !!!!

    • This reply was modified 7 years, 9 months ago by rolandaa.
    February 1, 2017 at 6:22 am #741001
    Ismael

    Hey!


    @rolandaa    : The map is working. Please remove browser cache or hard refresh.


    @esven    : I can see the map in the page.


    @yurpster    : Did you set the API key in the Enfold > Google Services > Google Maps API Key field?

    Cheers!
    Ismael

    March 6, 2017 at 9:19 am #756257
    gsTom

    Hi,

    same here!
    Obtained a completly new ApiKey, entered it in enfold google service, did hard refresh and empty cache.

    Google Maps API warning: NoApiKeys https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keys
TA.j @ util.js:210
(anonymous) @ js?v=3.24:126
(anonymous) @ js?v=3.24:46
(anonymous) @ js?v=3.24:43
(anonymous) @ js?v=3.24:46
_.F @ js?v=3.24:45
(anonymous) @ js?v=3.24:46
_.v @ js?v=3.24:31
mc @ js?v=3.24:46
(anonymous) @ js?v=3.24:126
util.js:210 Google Maps API warning: RetiredVersion https://developers.google.com/maps/documentation/javascript/error-messages#retired-version

    I found, that in class-framework-widgets.php arround line 1376 the call to the js looks like this:
    $api_url = $prefix.'://maps.google.com/maps/api/js?v=3.24';
    On google developers they state the following regarding the error RetiredVersion:

    You may have supplied a retired version in your script element. The versions 3.0 – 3.25 have been retired, and you might be receiving 3.26 instead. Please update your application to use one of the available versions.

    So I tried to add v=3.26 to api_url
    and repeated hard reload.
    Then the first errors disappeared but a new one appeared:
    Google Maps API error: RefererNotAllowedMapError
    although I entered the correct domain in the Api console Accept requests from these HTTP referrers (websites)

    After I emptied and filled WP Rocket cache it seems to work now, although it seems this error is very random.

    March 10, 2017 at 1:10 pm #758868
    Ismael

    Hey!


    @gsTom    : What did you use in the referrer field? Based on the site domain, you should add this.

    *.guterstoff.com

    Please review the following documentation.

    // http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/

    Regards,
    Ismael

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