Hiya I can not access the builder of my site so I don’t have the purchase information. As a result I need help but can’t access the forum. Is there any other way I can get access as all content is gone on your website😟 thanks
Hi Althea!
You can login on ThemeForest with the account you purchased Enfold and go to Downloads tab to find your purchase code – http://kriesi.at/wp-content/uploads/2013/09/registration_steps.jpg
Sorry but we only provide support to our registered users. You can try contacting your hosting provider and ask if they have a recent backup
Cheers!
Yigit