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January 12, 2017 at 12:13 pm #732595
Hi,
I have a problem that is showing on particular IE11.0.38 on Windows 7. At least two of my friends have reported it, though I can’t see it on my IE11.0.38 on Windows 10 (installed on Virtualbox as I have Macbook).
So the problem is that the text element is showing one or two lines of the content and then gets cropped. I added a quick’n’dirty hack to check if it’s about the P or H2 element height. The hack makes the element height fixed on IE10+ because IE11 does not respect min-height (used these classes on different sized text elements):
@media all and (-ms-high-contrast: none), (-ms-high-contrast: active) {
.ie-fix-1 { height: 70px; }
.ie-fix-2 { height: 130px; }
.ie-fix-3 { height: 30px; }
}The result is that the element takes more space but the text is still not visible. I provide you URL, screenshots and login credentials in private content. First H2 shows fine but the next one doesn’t show at all. Two P elements are hidden after one or two lines.
January 13, 2017 at 9:50 am #733045Any idea on this?
January 16, 2017 at 10:39 am #733970Support == none?
January 16, 2017 at 2:24 pm #734033Hi,
Sorry for the late reply!
I asked my teammates to check your site. In the meantime, can you please upload your screenshots on imgur.com or Dropbox public folder? Currently we need permission to see themBest regards,
YigitJanuary 16, 2017 at 7:12 pm #734307Hi,
I made a super ugly fix (for IE only) to the front page with images instead of text. I moved the broken version in another url so check from there. That should be fixed somehow more cleaner way than that image tricky.. I attached imgur link for screenshot also.
January 19, 2017 at 1:17 pm #735827Hi,
The site is using a very old version of the theme, 3.5.3. Please update to version 3.8.3.
Best regards,
IsmaelJanuary 19, 2017 at 2:31 pm #735862Theme is now updated to v3.8.4 but the problem still exists.
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This reply was modified 8 years, 6 months ago by
teerik.
January 25, 2017 at 6:48 am #738138Hey!
I checked the site on an actual IE11 browser and this is what I got.
Are you getting this issue on a browser emulation?
Cheers!
Ismael -
This reply was modified 8 years, 6 months ago by
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