Viewing 8 posts - 1 through 8 (of 8 total)
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  • #731597

    The space is literally just blank….

    I’m losing my mind over it….

    Heeeelllppppp

    Helene

    • This topic was modified 9 years, 1 month ago by hcfp.
    #731904

    Hi Helene,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #731998

    It’s the URL field of the button. Another thread in here listed the issue to be the PHP version?!
    https://kriesi.at/support/topic/buttons-link-field-is-not-appearing/

    #732437

    Hi,

    Thanks for the details though your login page is displaying a 500 internal server error:

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, (Email address hidden if logged out) and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Once you get your site back up you could try changing the PHP version, I know that it’s possible in the One.com backend.

    Best regards,
    Rikard

    #733179

    I can login all the way through no problem – the error is still the same – what is php?

    God, its complicated :-(

    Thanks
    Helene

    #733192

    Hey Helene!

    Please contact your hosting provider and ask them to downgrade PHP version from 7.1.0 to 7.0.x. We will include the fix in upcoming Enfold update which is scheduled to release within this month

    Cheers!
    Yigit

    #733205

    PROBLEM SOLVED. I was on the newest version of PHP which apparently uou are not yet :-)

    It works now on the 7.0 version.

    Thanks
    Helene

    #733207

    Hey!

    Great! As mentioned, upcoming Enfold update will fix the issue :)
    Let us know if you have any other questions or issues

    Best regards,
    Yigit

Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Cant connect a link to BUTTON in the page designer’ is closed to new replies.