Viewing 5 posts - 1 through 5 (of 5 total)
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  • January 3, 2017 at 5:18 pm #729070
    BierPlus

    Hi,

    I have a HUGE problem with my shop that doesn’t deliver search results with the product search widget from WooCommerce.
    After the test period of Instant Search + (which is extremely expenisve for my uses) I figured I should somehow work on that problem. I experienced that it’s not a problem with any of my plugins, so I’m being left clueless :(

    Could you maybe look into it please? :)

    Thanks so much in advance!
    Patrick

    Credentials in Private Content

    January 4, 2017 at 8:28 am #729327
    Ismael

    Hey BierPlus,

    Thank you for using Enfold.

    Please set the user role to administrator so that we can access the settings. Did you use the Woocommerce Product Search widget?

    Best regards,
    Ismael

    January 4, 2017 at 5:07 pm #729516
    BierPlus

    I’m very sorry, for some reason the account didn’t have an admin role. Fixed it and should be accessible by now :)

    Right now I am using the normal WordPress Search Widget as it delivers results (that are enormously unsatisfying, but at least there are results…)
    I am switching the widgets now, please tell me when you have looked at it so I can change it back then :)

    January 17, 2017 at 1:44 pm #734694
    BierPlus

    Any news?

    January 19, 2017 at 3:29 pm #735897
    Yigit

    Hi,

    Sorry for the late reply!
    I created a page called “Test shop” and set it as your shop page in WooCommerce settings and now it does work fine. Please review your website

    Best regards,
    Yigit

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