Viewing 6 posts - 1 through 6 (of 6 total)
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  • #728406
    Dan Smullen
    Guest

    Hi I purchased your theme and have used it on http://www.iconhealthclub.ie

    I have used your enfold facebook like box as a widget in the footer with their facebook address https://www.facebook.com/ICONHealthClub/

    But it does not appear to be showing.

    Can you please help

    #728408

    Hey Dan!

    Thank you for contacting us!

    I checked your website and Facebook likebox shows up fine on my end. Attached a screenshot in private content field. I believe you have figured it out already? :)

    If you have any other questions or issues, please register to our forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum.

    Enjoy your holidays!

    Regards,
    Yigit

    #729155
    Dan Smullen
    Guest

    Thanks mill.

    Turned out the WIFI was a bit slow & wouldn’t render the facebook widget.

    Do you have a recommended plugin that works with the contact forms to store all inbound messages on the CMS for backup purposes should it fail.

    In the past I use Contact form 7 with wordpress sites, and Flamingo works to save all messages that prospects submit.

    However Flamingo is not working with your contact forms?

    #729175

    Hi,

    This is a presale queue, we are happy to help you with any pre-sale questions.
    For technical support please register and post your questions on our support forum https://kriesi.at/support/register/

    We are happy to help :)

    Best regards,
    Vinay

    #729208
    Dan Smullen
    Guest

    I have registered I just don’t see where to add a question on your support forum! That is why I am responding here

    #729310

    Hi,

    To open a new ticket go to https://kriesi.at/support/ select the theme you purchased.

    Example : https://kriesi.at/support/enfold

    Scroll to the bottom of the page to open a new ticket.

    Best regards,
    Vinay

Viewing 6 posts - 1 through 6 (of 6 total)
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