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  • #727561

    Here is my problem: since this morning, in the wordpress-account of our website, I suddenly cannot open any content of my pages (permanent content) anymore. When I click on a page it simply loads it eternally.
    The strange thing is that I do not have the same problem with the items portfolios of my website. Could you please have a look on it and help me?

    Thank you,

    Matthäus

    German is my mother tongue, so if you speak German (since you are a Austrian company), I would prefer writing in German.

    #727834

    Hey fidesio,

    We only have one german speaking moderator unfortunately, so maybe we can stick to english?

    As for your problem, could you try updating the theme to the latest version (3.8.4) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    #727867

    Hi Ricard,

    I am currently running the latest version of 3.8.4., with no other updates available. The last theme that I bought recently on my envatomarket-account was the following one: Enfold – Responsive Multi-Purpose Theme. I think I installed it correctly via FTP.

    Do you have other ideas?

    One thing that I discovered, while having a look on the Wordfence button on my website:

    “WordPress core file modified: wp-config-sample.php
    Filename: wp-config-sample.php
    File type: Core
    Issue first detected: 11 hours 59 mins ago.
    Severity: Critical
    Status New
    This WordPress core file has been modified and differs from the original file distributed with this version of WordPress.”

    Doesn’t sound too good does it? The time of the issue dectected corresponds, I think with the moment our problem started. Does this give you an idea of what we can do?

    Thank you very much for any help that you may provide.

    Matthäus

    #727901

    Hi Ricard,

    I redid the last theme update and it suddenly finally works. I would nevertheless still be interested in your opinion on the problem I’ve just sent you.

    Thanks,

    Matthäus

    #727902

    Hi Matthäus!

    I believe some files were not updated correctly and that caused the issue. Re-updating the theme must have overwritten them correctly.
    Glad it is working fine now! Let us know if you have any other questions or issues and enjoy your holidays :)

    Regards,
    Yigit

Viewing 5 posts - 1 through 5 (of 5 total)
  • The topic ‘Problem with opening/modifying pages on my website’ is closed to new replies.