I need to transfer four “Enfold” licenses I purchased on my personal Envato account to my corporate Envato account. I have all the information necessary to verify valid copies. What is the best way for me to proceed with this?
My case is similar to this one: https://kriesi.at/support/topic/i-need-to-transfer-my-enfold-license-and-purchase-code-to-my-client/
Please let me know. Thank you!
Hi InterstateNational!
Thank you for reaching out to us. We work by Envato rules.
It has been a while since that ticket was posted and a lot has changed by Envato since then.
I’ll clarify this with Kriesi and if it’s still possible to transfer your license to a different account we will let you know here.
Cheers!
Vinay
Thank you very much! I appreciate it! I would like to keep that theme for our company websites going forward. =)
Hi!
Thank you for contacting us!
The link you posted is about transferring license between kriesi.at forum accounts. That we can do but since purchase and download processes are managed by Envato, we are not able to transfer your licenses on Envato accounts. Please contact Envato support regarding that.
Kriesi is currently very busy working on theme updates therefore it may take some time for him to reply. I believe you would get a quicker response from Envato team :)
Best regards,
Yigit
Ah! Gotcha. Thanks for the explanation!
Hi!
Happy we can help!
Feel free to open a new ticket for anything else needed.
Thanks a lot
Regards,
Basilis