link of bottom don't appears - Support | Kriesi.at

Viewing 12 posts - 1 through 12 (of 12 total)

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December 21, 2016 at 7:50 pm #727261

federico177
Participant

When i use the bottom to insert a link in one page, the link bottom don’t appears
the screeen is: https://www.dropbox.com/s/kl27o749idukvs5/20161221_184649.jpg?dl=0
How i can resolve the problem?
P.S:I have the ultimate versione of wordpress and enfold

December 21, 2016 at 10:36 pm #727318

Basilis
Inactive Moderator

Hey federico177!

Can you please provide us backend access and switch your dashboard to english for us?

Thanks a lot

Regards,
Basilis

December 22, 2016 at 1:46 pm #727513

federico177
Participant

I have wrote the credentials in the private content.
Can you controll also the layout builter because when i pass from layout builter to normal builter, the words disappears.
i have also another problem:in the article ” come installare wordpress “, when i use a mobile phone, the words exit from the text.
can you controll also this two another problem?
thanks

December 27, 2016 at 10:46 pm #728303

Yigit
Keymaster

Hi,

I cannot see a button element on your homepage. Which page should we check?

Please refer to this post – http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/ and enable debugging mode to see shortcodes in default editor.

I replied you here already – https://kriesi.at/support/topic/text-exit-frome-the-page/. Let us stick to that thread regarding text issue :)

Enjoy your holidays!

Best regards,
Yigit

January 3, 2017 at 7:12 pm #729108

federico177
Participant

the page in which the link buttom don’t appear is the thank you page

January 4, 2017 at 5:09 pm #729517

Andy
Inactive Moderator

Hi,

Would you mind providing a precise link to your site, showing the elements in question? We need to be able to inspect them in order to help :)

Best regards,
Andy

January 4, 2017 at 7:29 pm #729584

federico177
Participant

this is the link where the link bottom don’t functions: http://www.guadagnareconblog.com/thank-you/

January 6, 2017 at 12:00 pm #730271

Andy
Inactive Moderator

Hi,

could you check with your host which php version is running on your server? php version 7.0.6 should run smoothly. If you’re using 7.1 it might cause this issue. Let us know about your results please.

Best regards,
Andy

January 6, 2017 at 12:36 pm #730290

federico177
Participant

i use the version 7.1 of php, how i can update upgrade the version from 7.1 to 7.0?

January 6, 2017 at 1:13 pm #730315

Yigit
Keymaster

Hey!

You can ask your hosting provider and they could downgrade PHP version.
If you do not mind posting FTP logins here privately, we can apply the fix, which will be included in upcoming version of theme later this month.

Regards,
Yigit

January 6, 2017 at 1:23 pm #730322

federico177
Participant

Ok, now it functions, thank yoy for the help

January 6, 2017 at 1:34 pm #730328

Yigit
Keymaster

Hi,

You are welcome! :)

For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Regards,
Yigit
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