Hello. We have purchased Enfold with the 12 month optional support but cannot find anywhere how to register this purchase with Kriese.at. It is not even clear who Envato is and how it relates to ThemeForest, both of which appear, somehow, to be the seller. How do we make ourselves known to Kriesi as a legitimate Enfold theme purchaser? In particular, how do we log in with a UserID and Password at the Kreisi.at support site? We do not see an option for registering the purchase with Kriesi. Thank you.
Hi Cliff!
Thank you for contacting us!
You can register to our support forum here – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum – https://kriesi.at/support/forum/enfold/
For clarification, ThemeForest is a branch of Envato. ThereForest is the marketplace where sell our premium WordPress themes :)
Regards,
Yigit