Viewing 12 posts - 1 through 12 (of 12 total)
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  • December 19, 2016 at 2:42 pm #726018
    uniqnetworks

    Hi,

    I have an issue on this page: http://www.oliver-schumacher.de/veroeffentlichungen/
    In the row with the book “Der Anti-Stress-Ratgeber für Vertriebler” the book cover is only displayed on large screens. Once the page is loaded on a small screen, the flex_column div element receives the element style “display:none” for no apparent reason. All the other similar rows beneath that work fine.

    Image: http://www.oliver-schumacher.de/wp-content/uploads/2016/12/enfold-issue.jpg

    December 20, 2016 at 6:49 am #726423
    Rikard

    Hey uniqnetworks,

    I can’t see anything like that on my end using Chrome, all the book images are still there on mobile sizes. Did you try clearing your browser cache or try a different browser?

    Best regards,
    Rikard

    December 20, 2016 at 11:27 am #726504
    uniqnetworks

    Hi,

    i’m getting this on on 3 different devices (1 laptop, 2 smartphones) and all browsers that I tried, also with cleared cache. I’m talking about the first book cover in blue with the yellow circle next to it.
    Did you reload the page on mobile size?

    Best regards,
    Benjamin

    December 21, 2016 at 5:39 am #726893
    Rikard

    Hi Benjamin,

    Thanks for the feedback, I checked it a bit further and I get the same results as you. Could you post admin login details in private so that we can have a closer look please?

    Best regards,
    Rikard

    December 23, 2016 at 4:48 pm #727989
    uniqnetworks

    Hi Rikard,

    did you receive the login data?

    December 25, 2016 at 8:58 am #728205
    Rikard

    Hi,

    No I did not, could you post them in the Private Content box of your reply please? Then they will be available to all moderators.

    Best regards,
    Rikard

    January 2, 2017 at 10:37 am #728449
    uniqnetworks

    Credentials in private.

    January 2, 2017 at 1:14 pm #728503
    Andy

    Hi,

    I noticed that you are using a caching plugin. Would you mind opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.

    Best regards,
    Andy

    January 2, 2017 at 1:27 pm #728514
    uniqnetworks

    I tried that, unfortunately the issue is still there.

    January 2, 2017 at 1:57 pm #728545
    Andy

    Hi,

    on 1.) I could display the elements just fine. But on 2.) they are still not working. So please remove any elements but the one which disappears one by one, until you find the one which is making problems. Also remove any custom code you’re using, to find out if one is causing this.

    Best regards,
    Andy

    January 2, 2017 at 3:10 pm #728621
    uniqnetworks

    Hi,

    the issue are the two buttons right above the heading “Veröffentlichungen”. How can we keep the buttons and still make the row appear on mobile?

    Best regards,
    Benjamin

    January 3, 2017 at 7:03 am #728860
    Ismael

    Hi,

    I’m not sure how the inline styling is being applied but you can override it with this custom css.

    @media only screen and (max-width: 767px) {
   .responsive #top .container .av-content-small, .responsive #top #wrap_all .flex_column, .responsive #top #wrap_all .av-flex-cells .no_margin {
       display: block !important;
   }
}

    Did you add any custom script to the theme? It might be a plugin issue so a quick plugin toggle test will help.

    Best regards,
    Ismael

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