Footer Height & Menu changes problem - Support | Kriesi.at

Viewing 25 posts - 1 through 25 (of 25 total)

Author

Posts
December 16, 2016 at 2:35 pm #725331

mattamusic
Participant

Hi,

Could you let me know how i can customise the height of my footer and also possibly adding a logo above some text i have put in there? Would it simply work with adding an image tag into the footer widget?

Also my main menu changes slightly when i go to a single blog post, all other pages are fine. I have a WP Layerslider on each page apart from the blog, is there an issue here?

Thanks

James

December 20, 2016 at 5:22 pm #726676
Andy
Inactive Moderator
Hey mattamusic,

update to Enfold v3.8.4.

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

You can adjust footer’s height by using this code:
```
#footer {
height: 400px;
}
```
Best regards,
Andy
December 21, 2016 at 2:22 pm #727020

mattamusic
Participant

Hi,

Will updating delete any of the changes i have made so far to the site?

I have no active plugins at the moment and the problem is still happening for single blog pages. They are the only pages without the WP Layerslide.

Also could you let me know where to put the footer code you have given me? Sorry i am not very good with code and wordpress.

I am also now having problems with the WP Layerslide, the text and logo i have on the left hand side sit close to the middle when i view my site on a desktop. On a laptop it is fine. But i would like to have the text and logo be in the same place on all devices (quite close to the left side edge). Can you help with that?

thanks for the reply,

December 21, 2016 at 2:32 pm #727030

pipinvest01
Participant

Hi Andy,

What policy do you have on helping people… Everybody is being helped and all my issues are not being addressed …

regards
Pipinvest01

December 21, 2016 at 4:03 pm #727096
Vinay
Inactive Moderator
Hi,

Please try adding the code to the Quick CSS section under Enfold > General Styling

We recommend using a child theme to add custom modifications to the theme.
Please check this link kriesi.at/documentation/enfold/using-a-child-theme/

The inconstancy is mostly due to a custom modification. If you notice any code in Enfold > General Styling > Quick CSS please backup and remove the code and refresh the page to see if that makes any difference.

If you still have any issue we need to take a closer look Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

Login credentials include:
- The URL to the login screen.
- A valid username (with full administration capabilities).
- As well as a password for that username.
- permission to deactivate plugins if necessary.
Best regards,
Vinay
December 21, 2016 at 4:44 pm #727136

mattamusic
Participant

Hi Vinay,

Thanks for you patience,

I have no custom CSS stuff in the theme, i was just talking about general changes i have made when using the theme, colours, fonts etc, i don’t want everything to just reset. I just need to be sure i won’t lose anything as i am close to finishing the site. If this is all ok then i will update.

I have put my login details into the private area. I am still having problems with the menu on the single posts page looking different to the rest of the site. I am also concerned that the font colour is slightly different to the rest of the site when you click through to read a single post?

When i added in the code for the footer it didn’t really work. I have provided a screenshot. As you can see i now have a white space between the footer and the copyright section. But also still have quite a bit of space above the information in the footer which i would like to reduce.

thanks again for the quick reply

December 23, 2016 at 8:02 pm #728032

Andy
Inactive Moderator

Hi,

it looks good to me now: http://i.imgur.com/4JDflZH.png
So seems you could fix it?

Best regards,
Andy

January 3, 2017 at 1:12 pm #728966

mattamusic
Participant

Hi,

Sorry, I can’t see that anything has changed, I want the top and bottom of the footer to be tighter to the text. At the moment the top and bottom gaps between the text are too big…. The problem with the menu is still there, the text colours are also different on the blog single posts compared to the rest of the site (You can compare this to the colours in the menu on the right hand side of the single posts).

The Envato theme update has also not been done? Could you advise me whether i can do this safely without deleting everything i have done so far.

thanks

January 3, 2017 at 2:08 pm #728996

Andy
Inactive Moderator

Hi,

please stick to one issue in one ticket only, otherwise things get very confusing for us. I can’t see anything wrong on the screenshots you’ve provided. Could you try to be more clear please? you current screenshots do not show anything about your footer, so I have no idea what you’re trying to show us.

Feel free to open new ticket for different questions/issues.

Best regards,
Andy

January 3, 2017 at 2:32 pm #729005

mattamusic
Participant

Hi,

No worries I will stick to the original issue, which was the main menu problems. Please refer to the links and see that the menu changes between the 2 pages, also on the blog single post, the main section text colours are different to the rest of the website.

http://www.highviewsearch.com/ – How i want the menu to look / How it looks on every page apart from the single blog posts.
http://www.highviewsearch.com/test2 – Menu font seems to ‘unbold’, blue and orange post text are a different colour to the rest of the site.

I don’t know if all of this is due to the LayerSliderWP? As the Blog single post is the only place the slider is not being used?

thanks

January 4, 2017 at 1:00 pm #729373

Andy
Inactive Moderator

Hi,

I guess some custom code or customization you’re using is causing it. Deactivate all plugins to check if one is causing it. Remove any custom code and child theme. Make sure no caching is activated. Clear browser cache and hard refresh a few times.

Best regards,
Andy

January 4, 2017 at 1:35 pm #729391

mattamusic
Participant

Hi Andy,

I am not using any custom code, the only thing i have at the top of each page (apart from the single blog posts) is the following for the layer slider – for example i am using a code block with this inside it and nothing else – [layerslider id=”6″]

All plugins have already been deactivated. Did anyone look through the site when i gave the login details? I was speaking to Vinay at the time.

I have no child themes and have also cleared my cache and checked on other browsers throughout the process. I am assuming if you can see the problems then refreshing anything will not help?

thanks

January 4, 2017 at 4:47 pm #729504

Andy
Inactive Moderator

Hi,

I noticed that you have used a caching plugin. Would you mind activating it again and opening your plugin’s settings page and temporarily deactivate the caching of your site? Then please try to clear your browser cache and hard refresh the site (Hold CTRL + SHIFT + RELOAD) to see if that solves the issue.

If that does not help then there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:

Install Enfold over FTP

Best regards,
Andy

January 4, 2017 at 5:28 pm #729525

mattamusic
Participant

Hi Andy,

thanks for your patience, i am not particularly familiar with the technicalities of wordpress so some things go over my head a bit. I have gone into the back end of the site and turned on WP supercache and stopped it from caching the site and kept the app active. I have also tried to do what i think is a hard refresh (i am on Safari on a Mac) – Shift + CMD + R. It has not changed the issue. I have also checked on other computers in the house and the same problem persists. The menu seems to be fine for all pages apart from the blog single posts, on different browsers, the problem is different, safari seems to make the menu text bigger and therefore making it wider. On Chrome it changes the font. Please see private content.

Is there some sort of conflict between WordPress and Enfold when it comes to the menu?

Will reinstalling Enfold delete everything i have done so far as i am very close to finishing my site?

thanks

January 6, 2017 at 6:29 am #730180
Ismael
Moderator
Hi,

I checked the site and the result is reverse. The font looks thinner on safari compare to chrome. Please try to set the font-weight property of the menu items.
```
#top #header .av-main-nav > li > a {
    font-size: 15px;
    font-family: 'Raleway', 'Helvetica Neue', Helvetica, Arial, sans-serif;
    font-weight: 700;
}
```
Best regards,
Ismael
January 6, 2017 at 12:38 pm #730292

mattamusic
Participant

Hi,

thanks for the email. Unfortunately it still has not solved the issue. I am almost certain it is something to do with Layerslider WP. I experimented and put the code block, with the layerslider code inside, onto the single blog post page. It changed the weight of the menu font to look like all other pages. Please refer to my screenshots.

Can you think of any reason for this or any specific sections in the backend that i should check? You also have my login details in a previous message in the private section if you would like to look at the backend,

thanks
James

January 9, 2017 at 7:10 am #730995
Ismael
Moderator
Hi,

This code in the Quick CSS field is invalid. Please copy the code directly from this forum, not from your email.
```
#top #header .av-main-nav > li > a {
    font-size: 15px;
    font-family: 'Raleway', 'Helvetica Neue', Helvetica, Arial, sans-serif;
    font-weight: 700;
}
```
Best regards,
Ismael
January 9, 2017 at 12:09 pm #731085

mattamusic
Participant

Hi Ismael,

thanks, where do i put the code if it is invalid in quick css?

thanks
James

January 12, 2017 at 5:48 am #732463

Ismael
Moderator

Hi,

The Quick CSS field is the correct location for the code but you copied it from your email so the symbols are converted to something else which makes it invalid. Anyway, we fix the css code. Please remove browser cache or hard refresh before checking the page.

Best regards,
Ismael

January 12, 2017 at 3:47 pm #732676

mattamusic
Participant

Hi,

Thanks, could you send me through the menu as you see it for the following pages:

Welcome

Test 2

As i am still seeing as difference between the style of the menu between these 2 pages.

I have done a hard refresh and cleared cache etc but the problem is still there.

thanks

January 17, 2017 at 8:11 am #734541
Ismael
Moderator
Hi,

The “Raleway” font is loaded by the layer slider plugin. There is no layer slider in the 404 page, that’s why the font is different. Please add this in the functions.php file.
```
add_action('wp_head','hook_font');
function hook_font() {
	$output  = " 	<link rel='stylesheet' id='custom-google-fonts-css'  href='http://fonts.googleapis.com/css?family=Raleway:300,regular,italic,700,800,900&subset=latin%2Clatin-ext' type='text/css' media='all' />\n";
	echo $output;
}
```
Best regards,
Ismael
January 17, 2017 at 2:15 pm #734715

mattamusic
Participant

Hi Ismael,

Thanks for that. I have inputted the code in the enfold general styling quick css section. It still has not worked it seems. I am trying to sort out the single blog post pages as these are the ones most people will see as opposed to the 404 page. Could you look at the site pages on your side and see if it has worked on your end?

Highview Search And Selection Recruitment London

Why use a Rec 2 Rec?

I have to use Raleway in the sliders as it is the main font for the whole site, but is there anyway around it affecting the main menu on the pages where the slider is used? Is this a fault with the slider or something that i have done?

thanks again and thanks for your patience,

James

January 22, 2017 at 10:33 am #736937

Ismael
Moderator

Hi!

I’m so sorry about that. You should add the code in the functions.php file, not the Quick CSS field. This will load the “raleway” font on every page even without the layer slider.

Best regards,
Ismael

January 23, 2017 at 2:44 pm #737264

mattamusic
Participant

Hi,

No worries :)

I have added it to “theme functions (functions.php). I have just added the code to the bottom of the page. Is that correct? I think from what i can see that it has worked, but just want to clarify if there was a specific place i need to put the code in functions.php

thanks again

January 24, 2017 at 6:08 am #737524

Rikard
Keymaster

Hi,

If you are not getting any errors and it’s working as it should, then the bottom of functions.php is fine. Let us know if you should need any further help on the topic.

Best regards,
Rikard
Author

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