-
Posts
-
Per Andy, I’m opening a separate ticket regarding my current experience with the update:
I updated to 4.7 on my live site however the entire site’s theme settings were wiped out completely distorting and changing all the content (home page, logo, colors, layout, etc) I reverted our live site back to the previous WP version while we troubleshoot.
I then proceeded to do the same but in my development site (mirror copy of live site) but first deactivated all plugins and updated to the new Enfold theme version however the same results- site is completely distorted and all theme settings wiped out. I know I can reimport the theme settings but I dont recall this ever happening before
.
Please see urls below for our live site (before WP 4.7 and enfold theme 3.8.4 update) and the development “test” site which is direct copy of live site as of 2 days ago.Hey tlchase,
I am getting “Forbidden. You don’t have permission to access / on this server.” error. Can you please try disabling restriction temporarily. Have you tried going to Enfold theme options and saving options?
Best regards,
YigitYigit, please try now, you should be able to access now. We reverted the site back to normal without making any updates to WP 4.7, to Enfold, nor to plugins requiring updates.
Thank you
Hi,
Thank you for reaching out to us.
I had a look at both the sites and the only difference that i could notice are the icons on the development site appears as boxes.
To fix this issue please check this link http://kriesi.at/documentation/enfold/enable-cors/
If you have any other issues please share the precise link, we are happy to help :)
Best regards,
Vinay
- You must be logged in to reply to this topic.